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Are you looking for a Staff Support Assistant (Office Automation)? We suggest you consider a direct vacancy at Internal Revenue Service in Jacksonville. The page displays the terms, salary level, and employer contacts Internal Revenue Service person

Job opening: Staff Support Assistant (Office Automation)

Salary: $39 576 - 72 703 per year
Published at: Apr 08 2024
Employment Type: Full-time
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

Duties

WHAT IS THE FACILITIES MANAGEMENT AND SECURITY SERVICES (FMSS)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Facilities Management and Security Services Operations Mid-Atlantic The following are the duties of this position at the full working level. Receives, screens, and answers routine telephone calls, and provides receptionist services to visitors. Establishes, organizes, and maintains files of correspondence, manuals, and other related information in accordance with IRS regulatory policies and guidance. Compiles records of organizational and workflow charts, staffing levels, and mission and function statements. Reviews all incoming mail and correspondence to determine proper action; and, as appropriate, prepares written responses. Determines deadlines for correspondence needing suspense dates. Logs, and maintains correspondence and suspended action file. Follows-up on suspense dates to ensure timely reply to suspended items, as well as matters resulting from meetings and conferences. Maintains a wide variety of administrative records and controls. Prepares and maintains regular production/inventory reports using establish formats and sources of data applicable to the program. Reviews outgoing correspondence, reports and other documents for proper format, grammar, punctuation, and mathematical correctness. Corrects and removes typographical/grammatical errors. Computes or verifies the accuracy of standard work measurement data. Reviews performance and management indicator reports, suggestions for program improvements, and other similar management and program analysis documents. Explains reporting procedures and requirements to operating officials. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE GS-05: Applicants must have at least one year (12 months) of specialized experience equivalent to the GS-04 level in the Federal Service. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include experience providing office administrative support functions such as preparing correspondence and greeting and directing visitors. OR EDUCATION: You may substitute education for specialized experience as follows: A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements. SPECIALIZED EXPERIENCE GS-06: Applicants must have at least one year (12 months) of specialized experience equivalent to the GS-05 level in the Federal Service. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience include experience providing office administrative support functions such as preparing correspondence, greeting and directing visitors, and coordinating services between customers and providers for support services. SPECIALIZED EXPERIENCE GS-07: Applicants must have at least one year (12 months) of specialized experience equivalent to the GS-06 level in the Federal Service. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience includes experience providing office administrative support functions such as preparing correspondence, greeting and directing visitors, managing a calendar, and coordinating services between customers and providers for support services. AND You must meet the following special requirements: Typing Proficiency: Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position. Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

  • Address FMSS 1111 Constitution Ave NW Washington, DC 20224 US
  • Name: IRS Brookhaven External
  • Email: [email protected]

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