The supervisory pharmacy technician evaluates, coordinates and provides supervisory oversight for all technical aspects of Pharmacy operations involved with workflow, to include floor stocking, medication delivery, ward inspections, narcotic oversight, inventory procurement and maintenance, compounded products and medication dispensing. They supervise and provide technical oversight to manage personnel and work assignments that assures completion of Pharmacy workload.

Duties

Supervisory Activities Develops the work schedule, grants leave and rotates duties of the Pharmacy Technician staff. Assures that personnel are scheduled in such a way to provide consistency of coverage while promoting employee morale. Tracks and approves Pharmacy Technician timecards on a biweekly basis. Effectively manages technical staff to assure workflow is optimized within the assigned service area. Continuously analyzes and reassesses priorities, redirecting staff, as necessary, to assure that workload demands are accomplished in the most effective, efficient and economic manner possible. Coordinates day-to-day maintenance and operation of Pharmacy area equipment and automation. Oversees specialty areas (such as the narcotic vault and IV compounding suite) as required and assigned. Assists with the development of performance standards that are realistic, challenging and supporting of the organizational mission, vision and goals. Ensures all employees meet performance standards and competencies and identifies areas for improvement as needed. Interviews and selects new employees and candidates for promotion and/or reassignment. Makes recommendations of employees for performance awards and other forms of recognition. Reviews each subordinate's competencies and completes performance evaluations for subordinates. Ensures any deficiencies are properly documented and training/retraining is scheduled in a timely manner. Recommends counseling and disciplinary action based upon conduct under the supervision of the Chief of Pharmacy with guidance from Employee Labor Relations. Conducts meetings with subordinates to assure proper updates of departmental, facility and organizational communications. Assists in the development and maintenance of policies and procedures and participates in departmental strategic planning and quality improvement activities. Quality and Regulatory Duties Prepares management reports as delegated. Assists other Pharmacy supervisors and staff to identify areas of duplication of efforts and develops solutions to streamline. Develops and implements necessary administrative audits, including review of wait time and workflow analysis. Effectively evaluates Pharmacy activities to assist management to obtain short- and long-range objectives and goals. Assists in preparation for national, local and special accreditations of Pharmacy service. Proactively evaluates and analyzes data for self-driven performance improvement projects, workload analysis and statistical reports. Other Duties Assists in other patient care areas as deemed necessary to maintain the consistency of overall Pharmacy services. Participates and assists in patient care activities during emergency situations. Completes all National, VISN, local and Pharmacy mandatory training in a timely manner. Maintains national certification with Pharmacy Technicians Certification Board (PTCB) or Exam for the Certification of Pharmacy Technicians (ExCPT). Complies with all VHA, Medical Center and Pharmacy regulations, directives, policies and procedures. Work Schedule: Rotating 0730-1600 and 0800-1630 Telework: Ad Hoc Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience: None Required. English Language Proficiency: Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). OR National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT) Grade Determinations: Supervisory Pharmacy Technician GS-9 Experience: Candidates must possess one year of progressively complex experience equivalent to the lower grade level, GS-8. This experience includes, but is not limited to: Comprehensive knowledge of concepts, principles, methodology and policies in a specialized area or section of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center, etc.); Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures; Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy. AND Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs: Expert knowledge serving as a key resource advising others in their particular specialty area or section of the pharmacy (such as procurement, sterile compounding (USP compounding standards), controlled substances DEA, automation, clinical pharmacy, lead tech, contact center, etc.). Skill in analyzing data for self-driven (independent) performance improvement projects, workload analysis and statistical reports. Skill in solving problems and implementing corrective actions to maximize outcomes in their program area. Ability to maintain special accreditations and prepare for national reviews/inspections (e.g., The Joint Commission, Inspector General, American Society of Health System Pharmacists®, controlled substance inspections). Ability to develop training programs and material for orientation, competency development and educational needs for regulatory requirements within the specialized pharmacy program area. Skill in interpersonal relationships in dealing with employees, team leaders and managers. Ability to utilize staffing methodology principles to determine adequate staffing to coordinate and manage workflow and work activities within pharmacy. References: VA HANDBOOK 5005/159 PART II APPENDIX G28 The full performance level of this vacancy is GS-9. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address St Cloud VA Medical Center 4801 Veterans Drive St Cloud, MN 56303 US
• Name: Breeze Hennes
• Phone: (320) 252-1670 X5222
• Email: [email protected]