This position located in Glacier National Park, in the Visitor and Resource Protection Division. Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. You will work from approximately January through October, and you will be in a non-pay status for the remainder of the year.

Duties

Assists the park's Revenue & Fee Program Manager in overseeing a large and complex fee collection operation on a day-to-day basis. Oversees the collection, remittance and security measures for the collection of several million dollars in park revenue annually. Ensures that proper collection, remitting and security measures are relevant, up-to-date, and adhered to. Directly supervises two GS-08 Supervisory Recreation Fee Technicians. Develops performance plans and evaluates employee performance and initiates performance-based awards and disciplinary actions as appropriate. Recruits, interviews, and selects candidates for any vacant GS-08 Recreation Fee Technician positions. Ensures that all subordinates are oriented with the NPS mission, Recreation Branch goals, park resources, facilities and regulations in order to provide information to visitors. Ensures that visitor service and safety are the top priorities of the fee collection operation. Develops a proactive and informative approach to visitor services and actively monitors services to make improvements. Serves as technical subject matter expert on RM-22a guidelines and park management goals and objectives regarding fee collection and entrance station operations. Provide guidance to all fee collection stations and resolve complex fee collection issues.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-04/11/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-09 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-08 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: supervising a staff of subordinates and supervisors related to a fee collection operation, overseeing a fee collection operation, handling, tracking, and depositing money, selling entrance passes, issuing fee waivers for special use groups, programming or operating fee collection equipment such as cash registers, bill counters, credit card machines, and traffic counters, performing general administrative functions and providing customer service. You must include hours per week worked. -OR- EDUCATION: Successful completion of a Master's degree or equivalent graduate degree or successfully completed at least two full years of progressively higher level graduate education leading to such a degree in a related field such as business administration, finance, accounting or other closely related subjects OR LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills and abilities necessary to do the work. You must provide transcripts that demonstrate graduate level coursework. -OR- Successful completion of a combination of education and experience as described above. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants. To combine education and experience, first take percentage of required graduate education. Then take the number of months of full-time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must provide transcripts that demonstrate graduate level coursework. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Glacier National Park PO Box 128 West Glacier, MT 59936 US
• Name: Victoria Barela
• Phone: (505) 988-6808
• Email: [email protected]