This position is located in Field Operations Directorate, Office of Field Operations, DISTRICT 14. As an Immigration Services Analyst, you will serve as a senior analyst to District management on mission and operation programs requiring the application of a wide range of analytical functions related to achieving production and quality goals in the processing of immigration benefits; and serves as the primary lead for field office production analyst teams across the District.

Duties

Ensures that the organization's strategic plan, mission, vision and values are communicated to the district-wide field office production analyst teams and integrated into the team's strategies, goals, objectives, work plans and work products. Coordinates with the Fraud Detection and National Security Directorate Intelligence Research Specialist and the Ops Administrative Analyst to ensure district-wide consistency with USCIS standards for Data Governance, Data Quality, and Data Integrity. Articulates and communicates to the field office analyst teams the assignment, project, actionable events, milestones, and/or program issues under review, and deadlines for completion. Plans, and conducts studies of major field and national functions across organizational lines, i.e. electronic processing of immigration visas, Electronic Immigration System (ELIS) implementation. Plans, and conducts studies of major field and national functions across organizational lines, i.e. issuance of Notice to Appear, intelligence research reports from Fraud Detection and National Security Directorate (FDNS). Plans, and conducts studies of major field and national functions across organizational lines, i.e. pending cases, with Executive Office for Immigration Review (EOIR). Verifies data for accuracy, timeliness, and completeness and where appropriate, amending or rejecting work not meeting established standards and meeting performance standards.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 04/12/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 04/12/2024. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Conducting detailed analyses of complex functions and work processes such as production standards, workloads, and appropriate staffing levels. Conducting studies and analyzing data of major field functions across program lines and recommending actions to achieve office and/or organizational objectives. Coordinating with leadership and team members to ensure consistency with agency standards for data governance, data quality, and data integrity. Creating reports for management on program elements and improving efficiency and accuracy of the programs and data. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 04/12/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]