As a Retail and Concessions Program Specialist you will provide food services and other related programs, the incumbent develops, plans, implements, and coordinates concession activities and SoW in both Federal and leased facilities to ensure GSA provides quality delivery of products This position is located in General Services Administration, Public Buildings Service of the National Capital Region. We are currently filling one vacancy, but additional vacancies may be filled as needed.

Duties

Develops, plans, implements, and coordinates concession program activities and Statements of Work to ensure quality delivery of products and services. Evaluates retail and concessions projects and services to ensure that program functions are performed in compliance with the requirements of regulatory guidance, while ensuring safety of equipment and sanitary facilities. Serves as the program expert on the following functions: concessions Reimbursable Work Authorizations (RWA), facility assessment, planning and development and operation scope of work; program feasibility studies; facility preliminary design; technical guidance. Plans and conducts the ongoing analysis of retail tenant services effectiveness. Identifies, analyzes, researches and resolves customer/program issues.

Requirements

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with Selective Service if you are a male born after 12/31/1959

Qualifications

For each job on your resume, provide: the exact dates you held  each job (from month/year to month/year) number of hours per week you worked (if part time).     If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.For a brief video on creating a Federal resume, click here.  The GS-13 salary range starts at $117,962 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Specialized experience is defined as experience: managing food and retail program services for an organization; administering food and retail service program contracts; assessing compliance of food and retail service programs with applicable rules and regulations; preparing reports and other written communications related to food and retail service program operations; and coordinating food and retail program services with management officials, program staff, and customers.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:   https://sites.ed.gov/international/recognition-of-foreign-qualifications/ 

Contacts

• Address GSA, Public Buildings Service General Services Administration (GSA) Office of Human Resources Management (OHRM) 1800 F Street NW Washington, District of Columbia 20405 United States
• Name: Elvis Zdionica
• Phone: 607*972-4223
• Email: [email protected]