This position is located in the Purchased Referred Care (PRC) Department at the Lawton Indian Hospital, Lawton, OK. The primary responsibility of this position is to provide support and technical assistance to the PRC Manager regarding medical, surgical, and clinical services for eligible patients. The position reports to the PRC Supervisor.

Duties

Receive referrals and initiate authorizations for eligible patients Answer calls and visitor questions in regards to PRC matters or transfer calls to the appropriate clinic Determine patient eligibility and scope of care for referral management Provide tactful and professional customer service to patients

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate that you meet at least one of the following minimum qualifications: GS-04: One (1) year of general experience. General experience is progressively responsible clerical, office, or other work that indicates ability to perform the work of this position at the GS-04 level. OR Two years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. OR A combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage must equal at least 100% to qualify an applicant for the GS-04 level. Typing Proficiency: Applicants must also have a 40 words per minute typing speed based on a five minute sample with three or fewer errors. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

If you qualify based on education, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Lawton Service Unit 1515 North Lawrie Tatum Rd Lawton, OK 73507 US
• Name: Napua Gonzalez Aponte
• Phone: 580-354-5106
• Email: [email protected]