The Quality RN Consultant is a Registered Professional Nurse who is accountable to Quality, Safety & Value (QSV) Leadership. In collaboration with both internal and external stakeholders, and using nursing process and process improvement principles, the RN Consultant practices within QSV Department by providing coordination, implementation, and evaluation QSV and organizational goals and other quality activities within the hospital and thirteen Outpatient Community Clinics as assigned.

Duties

The incumbent provides organizational support to initiatives in continuous process improvement to include, planning, designing, integrating, implementing, modifying, and evaluating the effectiveness of initiatives and/or services, often data driven. They partner with key stakeholders and initiate improvement efforts as needed. They perform quality management and performance improvement activities in support of system improvements that ultimately are designed to improve quality of care and services provided, customer service activities, or other business procedures used by MVAHCS. The QSV RN Consultant will act as an inside consultant for an array of Quality Management programs within QSV, but is primarily assigned to the Patient Safety Program, with the understanding that the incumbent will also have the agility and ability to work as a consultant with other departments and services and supporting other QSV programs as needed or assigned. Major duties include but are not limited to: Facilitate and lead teams for key organizational initiatives related to organizational performance metrics, driving improvement initiatives from problem identification to sustainment of corrective actions. Promotes a culture of high reliability and psychological safety within the system and partners with clinical and operational leaders and staff to ensure that standards and regulatory requirements are met in an environment of continual readiness efficacy. Continually evaluates and improves processes, activities, learning, and communication within these programs. Research and design advanced development opportunities for both employees and leaders at all levels. Skilled in development of plans to measure, analyze, and report results of related data. Self-starter who works independently with minimal supervision, demonstrates expertise in management of tight deadlines, working on multiple projects/initiatives at once, and utilization of resources to meet departmental/organizational goals. Experience in preparing and presenting information, formal presentations, and education/training, to all sizes of audiences from frontline staff to Executive and/or VISN leadership. Builds knowledge and abilities of MVAHCS staff to support and improve patient safety, Readiness, and High Reliability. Chairs and /or participates on assigned organizational committees, teams, or rounding, assuring fulfillment of committee charter/functions, and acting as quality liaison. Active change agent and mentor related to Continuous Readiness, Process Improvement, and High Reliability continuously seeking out ways to improve processes and patient care. Partners with the local and regional counterparts to identify and implement evidence-based practices. Utilizes Lean principals, evidence-based practice, and other VHA-endorsed processes to promote process improvement. Audits, investigates, and responds to queries from internal and external stakeholders related to quality concerns maintaining confidentiality as outlined in local policy and VHA Directives. Serves as back-up coverage to other QSV programs as assigned by supervisor. Work Schedule: Monday-Friday, Days Telework: ADHOC-May be authorized (Employee who Teleworks on an occasional, episodic, or short-term basis and have completed required telework training and telework agreement). Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Preferred Experience, Skills, and Education: Masters Degree in Nursing. 5 or more years of recent nursing experience. Highly organized individual with process improvement using Lean Six Sigma methodology or Change Management practices. Experience in leading people, and accomplished in creating and delivering large scale projects and presentations. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12371456. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience. Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. *Note: Foreign education programs/degrees are not creditable as related degrees. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of examination.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ .

Contacts

• Address Minneapolis VA Medical Center One Veterans Drive Minneapolis, MN 55417 US
• Name: Clarissa Baccam
• Phone: 515-699-5693
• Email: [email protected]