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Duties

WHAT IS THE INFORMATION TECHNOLOGY (IT)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Information Technology Enterprise Operations The following are the duties of this position at the full working level. Researches, identifies, and resolves a variety of hardware and software issues or problems related to set-up, data collection, system malfunction or failures, power up/down, file backup and recovery testing, inventory control and data communications activities. Installs, moves, and/or replaces computers or their components on various types of equipment. Receives, coordinates, and processes requests for software or systems support. Analyzes requests and writes modules for extracting, sorting, reformatting, and merging data or reports as are comparable to preparing program diagrams, coding program segments initiating and assembling test data, debugging programs, and documenting test results. Performs other duties as assigned. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: Grade 5 Level: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal Service. Specialized experience includes: Experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience may have been gained in positions performing clerical work in support of a program area to include: assisting in completing reports in a timely manner; reviewing forms/cases for correctness of format; operating automated systems to complete work assignments. OR EDUCATION: A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university. OR COMBINATION OF EXPERIENCE AND EDUCATION: An equivalent amount of combined education and experience. Only education in excess of 60 semester hours, 90 quarter hours or 1440 classroom hours is creditable toward meeting the specialized experience requirement for the GS-5 level. For example, one full year of academic study (30 semester hours, 45 quarter hours, or 720 formal classroom hours) beyond the second year is equal to 6 months of specialized experience. To be creditable, education must have been obtained in an accredited business, secretarial or technical school, college or university. SPECIALIZED EXPERIENCE: Grade 6 Level: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal Service. Specialized experience includes: Experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience may have been gained in operating computer equipment; providing support to a Local Area Network (LAN); analyzing data quickly and reading computer printouts to extract necessary information; recognizing/correcting minor malfunctions and reporting findings to responsible personnel; receiving, testing and installing new products; installing software updates. SPECIALIZED EXPERIENCE: Grade 7 Level: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-6 grade level in the Federal Service. Specialized experience includes: Experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience may have been gained in operating computer equipment; providing support to a Local Area Network (LAN); analyzing data quickly and reading computer printouts to extract necessary information; recognizing/correcting minor malfunctions and reporting findings to responsible personnel; receiving, testing and installing new products; installing software updates. AND You must meet the following special requirements: This position requires extended periods of standing, caring for equipment, carrying, or loading materials. Considerable walking, lifting, and sitting are required. Also, you must be able to lift large computer listings, boxes of paper or computer equipment weighing up to 50 pounds. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address IT - Enterprise Operations 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Brookhaven External
• Email: [email protected]