The Pharmacy Supervisor is responsible for managing and coordinating comprehensive pharmaceutical care activities in clinic setting for veterans within the VA Texas Valley Coastal Bend Health Care System. The pharmacist operates independently with a broad delegation of authority to coordinate all aspects of pharmacy services within the clinic.

Duties

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf A. Administrative/Supervision: 1. Manages the clinic inventory program, the drug accountability, and controlled substances program for respective Pharmacy. Coordinates with other clinic sections to effectively maintain resource accountability. 2. Develops, coordinates, and executes performance standards that are realistic, challenging and support the organizational mission, vision, and goals. Ensures that employees meet performance standards and competencies and identifies areas for improvement as warranted. Effectively manages personnel to include resolving all labor relations issues. 3. Establishes work schedules, allocates staff as needed to provide adequate coverage. Maintains time and attendance records and approves leave. These efforts are to ensure adequate pharmacy staffing to maintain appropriate levels of pharmacy services. 4. Maintains and assesses daily workload and shifts in demands throughout the day. Identifies backlogs and makes staffing adjustments as appropriate to meet organizational goals. 5. Develops and establishes policies and procedures defining operational requirements. 6. Ensures assigned administrative projects and reports are submitted in a timely fashion. 7. Effectively utilizes and maintains proficiency with the Veterans Integrated Systems Technology Architecture (VISTA), Computerized Patient Record System (CPRS) and other automated pharmacy equipment and computer software systems as operational dictates requires. 8. Assists in assuring that the clinic pharmacy program is compliant with all regulatory and accrediting body requirements, i.e., SOARS, CAP, JCAHO, FDA, ASHP, etc. B. Supervisory Management: 1. Functions as a clinic pharmacy supervisor regarding planning, directing, controlling, and coordinating comprehensive pharmacy services 2. Maintains workflow patterns to keep outpatient prescription waiting time within the performance standard (currently 30 minutes) while ensuring accurate dispensing and record keeping. 3. Effectively coordinates workload, directs outpatient processing, conforms, and supports short and long-range objectives and goals, solves problems, and operates within budget and staffing guidelines. 4. Complies with performance improvement (PI) standards and objectives in all areas of the outpatient clinic. Maintains quality assurance criteria, monitors and evaluates quality of care provided by Pharmacy and reports results to appropriate Pharmacy Managers and Staff. 5. Monitors and controls the use of budgeted funds. Monitors fund control point activity and ensures accountability with regulations regarding pharmacy purchases. 6. Oversees day-to-day maintenance and operation of pharmacy equipment and automation, such as ScriptPro, Mumps AudioFax, Automated Drug Distribution Systems (PickPoint, Omnicell), Que-Matic, Veterans Health Information Services, etc. Utilizes available reporting functions to optimize the efficiency of these systems. 7. Oversees staff assigned to process HRC patient inquires and contact patients. Assures patients are contacted within one business day or referred to appropriate VA Staff so that patient's requests are processed in a timely fashion. Work Schedule: Monday through Friday, 8:00am - 4:30pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

***DUTIES CONTINUTED*** 8. Works with other pharmacy managers and staff to identify areas of duplication of efforts and develops solutions to streamline processes, reduce waste, reduce costs and improve patient care. 9. Attends staff meetings, keeps pharmacy administration informed on clinic matters, and present clinic related issues pertinent to operational efficiency. Share knowledge with staff as necessary to keep staff informed. 10. Ensures a pharmacist reviews/verifies/ processes all orders, solves problems and monitors each patient's medication profile. 11. Performs other duties as assigned by pharmacy administration to facility pharmacy operations/services. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education: (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. English Language Proficiency: Pharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d), and 7407(d). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-13 Assignments: Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area. In addition to meeting the basic requirements, Pharmacists assigned to this position must demonstrate the following KSAs: a. Ability to effectively supervise subordinate staff. b. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. c. Expert understanding of regulatory and quality standards pertaining to pharmacy. d. Skill in managing people or programs Preferred Experience: Previous pharmacy management experience or previous management experience in a large organization Comprehensive knowledge of pharmacy workflow to include pharmacy operations as well as pharmacy administration and paperwork Comprehensive knowledge of personnel utilization to include scheduling, HR rules and regulations, related to disciplinary processes, employee competencies, labor relation issues and time and attendance records Possesses ability to analyze systems and streamline processes to maintain and improve patient care through the most efficient and timely delivery of prescription medications to VA patients Comprehensive knowledge of pharmacy budgeting and other management processes to efficiently offer cost effective, criteria bases medication therapy outcomes for VA patients Possesses personal skills and ability to interact with tact, courtesy and diplomacy to represented pharmacy service professionally when interacting with external and internal customers References: VA Handbook 5005/55 Part II Appendix G15, June 7, 2012 The full performance level of this vacancy is GS-13. Physical Requirements: Moderate lifting/carrying, 15-44 pounds; Straight Pulling/Pushing (1 hour) Reaching above shoulder; Use of fingers; Both hands required; Walking (2 hours); Standing (2 hours); Repeated Bending (2 hours); Both Legs Required; Ability for rapid mental and muscular coordination simultaneously; Near vision correctable at 13" to 16" to Jaeger 1 to 4; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Depth perception; Ability to distinguish basic colors; Ability to distinguish shades of colors; Hearing (aid may be permitted); Emotional and mental stability.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Note: If your school was accredited by Council for Pharmacy Education (ACPE) at the time of graduation but is no longer listed on the ACPE website, you must provide documentation of accreditation with your application packet.

Note: Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT).

Contacts

• Address VA TX Valley Coastal Bend HCS 2601 Veterans Drive Harlingen, TX 78550 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]