This position is located in the Veterans Service Center or Benefit Eligibility Support Team Division for the Regional Office (VARO). The primary purpose of this position is to assist the Veterans Service Center Manager (VSCM) and staff, advising them on the effectiveness and efficiency with which the VSC carries out its programs and functions.

Duties

Major Duties: This position provides assistance to the Veterans Service Center Manager, Assistant Veterans Service Center Manager, Decision Review Operations Center Manager, Assistant Decision Review Operations Center Manager and staff. Advises the VSC/DROC management team on the effectiveness and efficiency with which the VSC/DROC carries out its programs and functions. Specific duties include: Performs analytical and evaluative work to advise or improve effectiveness of work methods and procedures, manpower utilization, work assignment distribution, delegations of authority, information and similar functions of management. Provides position management advice and recommendations. Develops proposals to restructure program areas that require redistribution of significant portions or tasks of positions that are distinct but interrelated. Studies and implements management improvements in administrative areas identified through such means as internal control reviews, and management studies. Uses analytical techniques of a moderately complex nature. Coordinates assigned budget and planning processes to inform upper management on key issues, to impact Agency processes and decision-making. Gathers information for assigned programs and reviews budget formulations and workload analysis. Maintains a Records Management Program for a multi-mission program and develops tools promoting the effective coordination of a Records Management Program. Conducts cost analyzes such as development of life cycle or other cost analyses of projects, or performance or cost benefit or economic evaluations of programs. Analyze and evaluates, on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 8:00am-4.30 pm Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#:39878A;39871A Relocation/Recruitment Incentives: Not available Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/09/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: For the GS-09, you must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. For the GS-11, you must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Developing management strategies based on a situational awareness of the details the groups being impacted. Experience implementing changes to business processes, systems and technology and job roles. Experience designing and conduct analytical studies. Experience providing written explanations of the application of laws, regulations, precedents, and practices when they affect organizational processes. . OR, Education: GS-09: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. GS-11: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary although some slight physical effort may be required (e.g., walking; standing; carrying light items such as manuals or briefcases; or driving or traveling by motor vehicle).For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address St Petersburg Regional Benefit Office 9500 Bay Pines Boulevard Bay Pines, FL 33744 US
• Name: FRANK GORDON
• Phone: (601) 368-4932
• Email: [email protected]