Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To serve as a focal point in the organization for technical support specialist (a.k.a. Workgroup Manager) duties, providing computer related assistance and support to organizational users.

Duties

Performs technical support specialist duties. Performs a wide variety of record keeping, updating existing program Database Management System (DMS), reporting, and informational duties in support of the organization's programs, functions, and projects. Performs computer security duties. Monitors and maintains computers and related peripherals and tracks routine maintenance of existing computer equipment. Uses multiple office automation software with varied functions to produce a wide range of documents, formats, etc.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• PCS is not authorized.
• Disclosure of Political Appointments
• This position may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays
• Emergency overtime may be required.
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
• Must be able to obtain and maintain a Secret Clearance.
• May be required to augment mobility processing during exercised and actual wing deployments. This duty may be performed during other than normal duty hours, which may include, 12 hour shifts, evenings, weekends, and/or holidays.
• Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement.
• Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties.
• A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position.
• The incumbent must have the ability to type a minimum of 40 WPM.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-06, or equivalent in other pay systems. Examples of specialized experience includes; Ensures personal computer (PC) equipment, internal computer processes, application and utility programs, a wide range of analytical and diagnostic methods, procedures, and principles to identify system failures, modify programs or procedures, take corrective actions to resume normal operations, and implement procedures to allow for partial use until problems are resolved. Apply functions, capabilities and limitations of a variety of computers, computer network systems, and programs; as well as computer-related software and hardware in order to install, test, upgrade, configure, diagnose, and maintain proper functionality. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-06 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the fundamental capabilities and limitations of a variety of computers, computer network systems, and programs; as well as computer-related software and hardware in order to test, install, upgrade, configure, diagnose, and maintain proper functionality. 2. Knowledge of network security environment, network configuration, standard network operating system service and support sharing and securing resources involving technical program applications used within the organization. 3. Knowledge of advanced configuration of internet browsers, electronic mail, and website design to maintain and update existing systems. 4. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents such as letters, reports, spreadsheets, databases, graphs, and E-mail/messaging. 5. Skill in typing; a qualified typist is required. 6. Ability to communicate effectively, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address Ellsworth AFB 1000 Ellsworth Street Suite 2300 Ellsworth AFB, SD 57706 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]