Under the administrative supervision of the Fiduciary Hub Manager and the Coach, the supervisor plans, directs and assigns work priorities for their subordinates; a work team consisting of administrative employees ranging from GS-6 to GS-11. The incumbent must maintain the highest technical and professional authority in the area of difficult and complex fiduciary issues to make final decisions or commit the Federal Government to unusual liability.

Duties

The incumbent is responsible for managing the workload and adhering to the division priorities and timeliness constraints. The incumbent works independently or on a team with peers, to discuss changes, issue instructions and provide technical guidance. Generally, all work is performed on the incumbent's own initiative and responsibility. Supervisory controls are exercised through regular quality reviews and random periodic spot checks. Analyzes and interprets laws, regulations, and rules as they affect the establishment of new policies, procedures, and methods of operation. Exercises a high degree of judgment in addressing work issues -- where the nature of the work itself requires the ability to analyze, interpret, and apply judgment -- so that consistently correct actions are accomplished in a situation where existing guidelines do not readily yield identical decisions on even somewhat similar facts. Understands the relationship of tasks routinely assigned to the clerical support staff and Field Examiners, to effectively plan and assign work to the team. Demonstrates expertise in all phases of the Fiduciary activity that he/she directs, and, as needed, develops ways to improve production or increase the quality of work. Makes recommendations concerning workload management, the optimum mix of staff in consideration of operating costs and program effectiveness, introduction of improvements to work methods and processes. He/she must coordinate with other teams' coaches to redirect staff as needed to meet increased workload demands in those other teams. Plans and assigns work priorities for his/her subordinates -- usually a work team of approximately ten to fifteen administrative employees ranging from GS-5 to GS-12 -- and has final technical authority over the final work product. Responsible for administrative actions affecting the team and provides advice, counsel, and instruction to individual employees of the team on both technical and administrative matters. Responsible for personnel administration and actions (e.g., develops performance plans and evaluates subordinates' performance, interviews, and makes recommendations for position appointments, promotions, or reassignments; hears and resolves employee complaints, effects disciplinary actions, and identifies training needs). Work Schedule: Monday through Friday, 8:00am to 4:30pm Compressed/Flexible: Not available Telework: Yes, under agency guidelines Virtual: This is not a virtual position Position Description/PD#: 08801-A Relocation/Recruitment Incentives: No Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/04/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: interviewing Veterans and their representatives, resolving issues, and obtaining required evidence to settle a claim. This includes knowledge of all VA benefit programs for purposes of representing and protecting the rights and interests of mentally disabled adults and minor beneficiaries and their families. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Sedentary For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Columbia Regional Benefit Office 6437 Garners Ferry Rd Columbia, SC 29209 US
• Name: Vickie Moreland
• Phone: 999999999
• Email: [email protected]