Job opening: Support Services Specialist
Salary: $39 576 - 70 578 per year
Relocation: YES
Published at: Mar 25 2024
Employment Type: Full-time
See the "Additional Information" section of this announcement for specific position information for each location, to include grade levels being recruited for and points of contact.
The incumbent is responsible for accomplishing a variety of support services such as procurement of administrative supplies & equipment, tracking budget expenses, assisting with personnel documents, printing & mail service, and records & correspondence management.
Duties
Provide expertise for the procurement of goods, supplies and services.
Purchase a variety of local supplies and services using a VISA credit card.
Keep employees informed of human resources policy and regulatory changes, such as those related to leave, injury compensation, retirement, and promotions.
Provide services to include budget, travel, procurement, property management, records management, liaison, training, and clerical services to support the Unit (or management).
Utilize a personal computer with various software packages to prepare reports, graphs, charts, and interoffice mail to complete tasks that have been automated.
Receive and route incoming correspondence such as mail, cables, faxes, routine and controlled documents to support unit communication needs.
Check spelling, grammar and format style of drafted correspondence to ensure clarity and coherence of documents.
Evaluate data and information gathered from invoices and receipts to update and balance the budget.
Establish annual operating budget by collecting data to analyze the cost of project proposals, staffing levels and procurement of goods and services needed to support the unit's objectives.
Arrange for the proper disposition of obsolete equipment or damaged property.
Advise Unit on applicable laws, regulations, and policies to accomplish administrative tasks.
Manage customer service program operations to ensure adherence to policy, implementation, regulations, and program delivery.
Serve as Collection Officer or similar position for the Unit.
Maintain Point of Sales System functionality, ensuring sales and deposits are accurate and adheres to policy requirements.
Requirements
- Must be a U.S. Citizen or National.
- Males born after 12-31-59 must be registered for Selective Service or exempt.
- Subject to satisfactory adjudication of background investigation and/or fingerprint check.
- Successful completion of one-year probationary period, unless previously served.
- Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.
Qualifications
In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.
Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.
General Experience Requirement:
For the GS-05:
Applicants must have three years of progressively responsible general experience, 1 year of which was equivalent to at least the GS-04 grade level. General experience is experience that involved dealing with others in person-to-person work situations, in obtaining and providing a variety of services for an organization, or other work that demonstrated the ability to perform successfully the work of the position to be filled.
OR
Successfully completed a full 4-year course of study in any field leading to a bachelor's degree, in an accredited college or university.
OR
Have a combination of successfully completed post-high school education (in excess of the first 60 semester hours) and general experience. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.
Specialized Experience Requirement:
For the GS-06:
Applicants must have one (1) year of specialized experience equivalent to the GS-05 level in the Federal service. Specialized experience includes meeting three or more of the following: Assembled monthly expenditures for operating budget reporting; Reviewed correspondence for format and grammatical accuracy; Purchased, received, and distributed supplies and special order items; Reconciled purchases in a database and monitored when additional supplies needed to be ordered.
OR
Have successfully completed one full year (18 semester/27 quarter hours) of graduate level education directly related to the work of the position (i.e. Public Administration, Business Administration, or other administrative or management fields related to the position being filled) and the education was obtained at an accredited college or university.
OR
Have a combination of graduate level education (i.e. Public Administration, Business Administration, or other administrative or management fields related to the position being filled) and specialized experience.
For the GS-07:
Applicants must have one (1) year of specialized experience equivalent to the GS-06 level in the Federal service. Specialized experience includes meeting four or more of the following: Assisted with customer service programs; Submitted unit personnel actions; Purchased, received, and distributed supplies and special-order items; Reconciled purchases in a database and monitored when additional supplies needed to be ordered; Assisted with property management support services (i.e., maintenance and disposal of equipment); Helped collect and track specialized data and records using databases and spreadsheets.
OR
Have successfully completed one full year (18 semester/27 quarter hours) of graduate level education directly related to the work of the position (i.e. Public Administration, Business Administration, or other administrative or management fields related to the position being filled) and the education was obtained at an accredited college or university.
OR
Have a combination of graduate level education that is directly related to the position (i.e. Public Administration, Business Administration, or other administrative or management fields related to the position being filled) and specialized experience.
For the GS-08:
Applicants must have one (1) year of specialized experience equivalent to the GS-07 level in the Federal service. Specialized experience includes meeting two or more of the following: Managed customer service programs, submission of unit personnel actions, purchased supplies, equipment, and services; Utilized automated systems, composed, typed, and proofread correspondence; Provided property management support services (i.e., maintenance and disposal of equipment), collected and tracked specialized data, and records (i.e., databases and spreadsheets).
OR
Have successfully completed two full years (36 semester/54 quarter hours) of graduate level education or a master's degree related to the work of the position (i.e. Public Administration, Business Administration, or other administrative or management fields related to the position being filled) and the education was obtained at an accredited college or university.
OR
Have a combination of graduate level education beyond 18 semester hours/27 quarter hours that is directly related to the position (i.e. Public Administration, Business Administration, or other administrative or management fields related to the position being filled) and specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
See the Qualifications section for education substitution requirements.
Contacts
- Address USDA Forest Service HRM Contact Center
DO NOT MAIL IN APPLICATIONS, SEE INSTRUCTIONS IN THE ANNOUNCEMENT.
Albuquerque, NM 87109
US
- Name: HRM Contact Center
- Phone: 1-877-372-7248 X2
- Email: [email protected]