This position is located within the Department of Veterans Affairs Debt Management Center (DMC), within the Office of Finance (OF), Office of Management (OM). As the Director of Operations, the primary purpose of this position is to share fully the responsibility for the effective, efficient, and economical direction, and control of the Department's debt collection operations with the Executive Director to include collaborating across the agency on debt related initiatives.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• A complete application package; Resume, and other documents particular to your application needs (i.e., Transcript, SF-50 etc.).
• Selected applicants will be required to complete an online onboarding process.
• A probationary period may be required for employees and supervisors.

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/29/2024. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found Here. To qualify for the GS-15 To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-14) in the normal line of progression for the occupation in the organization. Specialized experience is defined as: (1) Applying principles, methods, practices, and techniques of leadership and supervision; (2) Formulating effective short and long-term strategies to accomplish the organizational goals by determining objectives and priorities, anticipating potential threats or opportunities, and making sound and well-informed decisions; (3) Performing operational oversite and the methods for effective and efficiently directing subordinate elements by coordinating operational work, ensuring performance objectives are identified, and success is defined, tracked, and achieved; (4) Utilizing administrative practices, policies, and procedures common to debt collection while recognizing the relationship between various levels of authority within the organization; (5) Effectively expressing information to multiple audiences through clear, convincing oral and written communications. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience

Education

There is no educational substitution at this grade level.

Contacts

• Address VA Debt Management Center 1 Federal Dr, Fort Snelling St Paul, MN 55111-4050 US
• Name: Stephen Todd
• Phone: (313) 596-7228
• Email: [email protected]