The Social Services Aid is located at the Tomah, Wisconsin Veterans Affairs Medical Center, a complexity level 3 facility and aligned under the Mental Health Service, Residential Rehabilitation Treatment Program.

Duties

Duties include: Observes behaviors and reports concerns to treatment or recovery team in a timely manner. Ensures the safety and security of Veterans in the program through monitoring and reinforcing the rules and regulations of the RRTP. Greets and receives patients, answers routine in person or telephone inquiries. Performs other related duties as assigned. Incumbent logs information related to safety and security. Conduct rounds/inspections for compliance with safety and security within the RRTP. Operates a variety of communications and security equipment; such as 2-way radio, landline, duress buttons. Acts as a witness to periodic Urine Drug Screen (UDS) testing. Administers breathalyzer test and maintains the equipment. Thoroughly checks all packages for contraband that is brought to RRTP. Conducts room and house inspections for contraband, health welfare, safety and security purposes and documents findings in the appropriate locations. Work Schedule: Multiple shifts available and will be discussed at interview. Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Social Services Aid/PD22098A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/04/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-03 position you must have served 52 weeks at the GS-02. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on education and/or experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-02 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Monitor and take appropriate action regarding the safety and security of Veterans from threat of injury due to criminal acts, protection of personal and government property and directing response to security and life safety communications, telephone, fire and security computer system. You will be rated on the following Competencies for this position: CommunicationsComputer SkillsCustomer ServicePersonnel Security and Safety Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Tomah VA Medical Center 500 East Veterans Street Tomah, WI 54660 US
• Name: Dawn Armstrong
• Email: [email protected]