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Job opening: Public Safety Dispatcher

Salary: $44 117 - 57 354 per year
City: Keystone
Published at: Mar 22 2024
Employment Type: Full-time
This position serves in a Communications center that provides public safety dispatch operation, in a complex environment, serving one or more units, jurisdictions, and/or agencies; full on-site access (query and input) to National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and state networks; primary or secondary Public Safety Answering Point (PSAP) with full responsibility in public safety emergency response.

Duties

The incumbent operates multi-channel radios and telephones used to monitor and coordinate park communications traffic and cross-net radio operations between numerous public safety, law enforcement, and fire agencies. Operates public safety computer networks including NCIC/NLETS (Federal Bureau of Investigation/Department of Justice), and SD LETS (South Dakota Division of Criminal Investigation). Performs duties that include inquiry, entry, and modification of records. Records searches that support Law Enforcement (LE) Ranger or other federal agency investigations. Independently makes judgments/decisions and takes action to handle emergency telephone calls, record information, determine priority of response, and relay incident information to responding LE Rangers and public safety units. Independently makes judgments/decisions and takes action to coordinate emergency medical response incidents with local county public safety office and relays critical information to first responders dispatched to the scene. Monitor's activities of LE Rangers and public safety field personnel and assists in coordinating prompt response to incidents in progress. All-risk incidents may include law enforcement, wild-land fire, structural fire, prescribed fire, medical emergencies, and search and rescue operations.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-04/01/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. SELECTIVE FACTOR: This position accesses the South Dakota Criminal Justice Information System and has a minimum age requirement. You must be 18 years of age by entrance on duty date. - AND - To qualify for this position at the GS-06 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skill, and abilities needed to successfully perform the duties of this position. Examples of qualifying specialized experience include working as a dispatcher in person, by telephone, or by radio; operating a telephone switchboard; operating a radio base station; working an information desk that involved in-person, and either telephone or radio contacts; working as a receptionist or other comparable administrative position that involved similar contacts. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

  • Address Mount Rushmore National Memorial 13000 Hwy 244 BLDG31 Suite 1 Keystone, SD 57751 US
  • Name: MWR HR West Team
  • Email: [email protected]

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