Defense Finance and Accounting Services (DFAS) mission is to lead the DoD in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information.

Duties

Receives all incoming documents and correspondence related to out of service issues. Reviews mail for distribution to appropriate areas. Reviews/researches returned mail using internal and external sources for correct address. Categorizes and codes documents/correspondence based on nature of item, i.e., debt, inquiry, installment agreement, waivers, etc. Inputs documents to the appropriate case control system. Determines actions necessary to maintain accurate report files and deletes, adds or corrects information. Receives and reviews cases for closure process and determining proper closure disposition. Maintains all central files of debt, claims, waiver and remission case file folders.

Requirements

• Must be a U.S Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for federal employment
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination
• Please note, this is NOT a 100% virtual/remote position where work may be performed from any location in the US. This position is eligible for local telework near the duty station of the position, subject to management review and approval.

Qualifications

GENERAL EXPERIENCE FOR THE GS-04: One year of general experience, which demonstrates the ability to perform the duties of the position, is required. General experience is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social) is qualifying. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience.

Education

SUBSTITUTION OF EDUCATION FOR GENERAL EXPERIENCE FOR THE GS-04:
Two years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the general experience requirement. Equivalent combinations of successfully completed education and experience may be used to meet total experience requirements.

Contacts

• Address DFAS - MILITARY PAY OPERATIONS - INDIANAPOLIS 8899 E. 56th Street Indianapolis, IN 46249 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]