Position Location: Kissimmee, FL Social Security Office located at: 4030 WEST VINE ST. KISSIMMEE, FL 34741 APPLICATIONS considerations only for the Interagency Career Transition Assistance Program (ICTAP) in the Kissimmee, FL commute area. Veterans and preference eligibles whom have been separated from the armed forces under honorable conditions after 3+ years of continuous active service may apply. This includes veterans who were separated a few days before the full 3-year period.

Duties

Conduct interviews and help claimants develop their claims for retirement, survivors and disability benefits and/or supplemental security income. Work with claimants to establish their continuing eligibility for payment, assist claimants in filing for administrative appeals, adjudicate claims and authorize them for payment, provide referral services. Identify and investigate potential program abuse.

Requirements

• Proof of ICTAP eligibility required
• U.S. Citizenship required
• Selective Service Registration, if applicable (www.sss.gov)
• Fingerprinting and background and/or security investigation may be required
• Job offers are contingent on fingerprinting and background / security investigation results
• All qualification requirements must be met by the closing date of the announcement
• Competency Assessment Interview Process (CAIP)

Qualifications

Your resume must indicate both a beginning and ending date and the number of hours worked per week for each position you've held. Your beginning and ending dates must include a month and year, and you should not use a range of hours (i.e. 20 - 30) to indicate the number of hours per week you worked. Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience). In addition to the minimum qualifications, applicants must be eligible under one of the following categories: Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-11 or above; or on a career ladder position with full performance level leading to the GS-11 or above. (For additional information regarding ICTAP eligibility, please visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf Veterans who are eligible for preference OR who have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period, are eligible for consideration under the Veterans Employment Opportunity Act (VEOA). Qualification requirements must be met by the closing date of this announcement. SELECTIVE PLACEMENT FACTOR: COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.In addition to the minimum qualifications, applicants must be eligible under one of the following categories: Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP). Veterans who are eligible for preference OR who have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period, are eligible for consideration under the Veterans Employment Opportunity Act (VEOA). In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection.

Education

Substituting Education

For information on substituting education for experience, visit http://www.opm.gov/qualifications/standards/group-stds/gs-cler.asp

Contacts

• Address Region IV North Florida 61 Forsyth St SW Suite 22T64 Atlanta, GA 30303 US
• Name: Claudia Cafferatta
• Phone: 404-562-1249
• Email: [email protected]