Job opening: Social Services Assistant
Salary: $41 382 - 53 794 per year
Published at: Mar 18 2024
Employment Type: Full-time
This position is located within the Mental Health Residential Rehabilitation Treatment Program (MHRRTP) of the VA Medical Center in Milwaukee, WI. The program is organizationally aligned within the Mental Health Division and is responsible for providing treatment to male and female Veterans with complex medical, psychiatric, substance abuse, and homelessness problems.
Duties
***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***
The major duties include but are not limited to:
Performs administrative tasks such as receiving, orienting and discharging residents, maintaining and enforcing discipline, safety, health and security measures of the residents according to policy and procedures of the medical center, MHRRTP programs, and interdisciplinary treatment decisions;
Performs administrative work in support of care and treatment of residents such as processing passes, ensuring linen is available, monitoring resident logs, keys are accounted for, and assisting residents with room problems;
Orients newly admitted residents by explaining domiciliary policies, procedures, and expectations;
Assists residents regarding problems and/or compliance and informs treatment team members;
Performs hazardous items checks of resident's belongings upon admission and as needed and documents findings in appropriate location;
Escorts patients to/from main hospital if needed;
Conducts daily room inspections for health welfare, safety, and security purposes; and conducts bed checks and rounds in accordance with program guidelines;
Administers breathalyzers to residents returning from pass, unauthorized absence, and residents suspected of being intoxicated and documents findings in the appropriate location;
Receives telephone calls from beneficiaries, relatives, friends, other VA staff/facilities, service organizations, and community agencies relating to residents;
Attends and participates in the domiciliary team meetings as needed and shift reports;
Conducts Environment of Care rounds/inspections to check physical building equipment, health and safety, and security problems per program policy;
Maintains sign-in logs for residents and visitors to the facility;
Takes appropriate action when residents' behavior violates domiciliary policies and documents these incidents in the appropriate location;
Participates in special projects and initiatives and performs special assignments within scope of duties and responsibilities; and
Performs related duties as required.
Work Schedule: Second Shift, 3:30pm to 12:00am to include every other weekend.
Recruitment & Relocation Incentives: Not authorized
Critical Skills Incentive (CSI): Not Approved
Financial Disclosure Report: Not Required
Qualifications
To qualify for this position at the GS-5 level, you must meet one of the following requirements:
Experience: You must have at least one (1) full year of specialized experience equivalent to the GS-4 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the Social Services Assistant position, and that is typically in or related to the work of the position. Examples of specialized experience include: group leader in community or residential recreation or training programs; counselor in a youth summer camp; instructor in a training program for the development of job skills; work that demonstrated the ability to be responsible for and to lead and train members of a job crew; group activities leader in the Armed Services; unit leader-monitor-proctor for a dormitory group in a boarding school or other residential facility; aid or assistant to professional or specialist staff in such fields as personnel (private or government), employment guidance in a vocational or academic institution, social service, or manpower development; aid or assistant to professional or associate staff engaged in work of a social services nature in private, public welfare, government program, or community organizations, or in voluntary activities; aid or assistant to professional or specialist staff working with individuals who are addicted to or abuse alcohol and/or drugs. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. ~OR~
Education: Successful completion of a full 4-year course of study leading to a bachelor's degree that (a) included at least 24 semester hours in any combination of subjects directly related to the work of the position; (b) included a major in social behavior, human behavior, or health care or; (c) was supplemented by specialized experience as described above for GS-4.or; was supplemented by specialized experience in activities that afforded the opportunity to acquire and demonstrate the skills required by the position (gained, for example, in part-time or summer employment, in volunteer social welfare or recreation programs, or in community organizations). Education must have been obtained in an accredited business or technical school, junior college, college, or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business or technical school. Transcripts required and experience must be detailed. ~OR~
Combination: Equivalent combinations of successfully completed post-high school education and experience are also qualifying. If education is used to meet specialized experience requirements, then such education must include courses directly related to the work of the position. Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Transcripts required and experience must be detailed.
You will be rated on the following Competencies as part of the assessment questionnaire for this position:
ClericalCustomer Service (Clerical/Technical)Decision MakingInterpersonal Skills
IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Physical Requirements: The work of this position requires on-site observation of operations and involves walking, standing, bending, stooping, and carrying of light items.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here:
http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
Recognition of Foreign Qualifications | International Affairs Office (ed.gov).
Contacts
- Address Clement J Zablocki Veterans Administration Medical Center
5000 West National Avenue
Milwaukee, WI 53295
US
- Name: VHA National Recruitment Center
- Phone: (844)456-5208
- Email: [email protected]
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