This vacancy is for a Student Trainee (Information Technology) position in the Department of Commerce located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station. **Multiple selections may be made from various directorates within the Census Bureau from this announcement for a position with the same title, series, grade(s), promotion potential, general job responsibilities and duty location.

Duties

Provides support in imaging, troubleshooting, repairing, and resolving issues for a wide range of installed computer systems such as PCs, laptops, and peripherals (e.g. printers, scanners and plotters). Performs IT network account services including onboarding, transfers and exits. Assists in receiving, responding to, and ensuring the complete resolution of any customer requests including documenting actions taken, providing guidance or training to customers to prevent recurrences, and assisting in resolving complex problems. Performs data management and database utility functions. Assists with customer support functions to install, configure, and test software on customer workstations and performs IT equipment installation, equipment moves and warehousing activities.

Requirements

• Applicants must meet all qualification requirements by the closing date of this announcement.
• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• This position is an excepted service appointment.
• You must sign a Pathways Agreement.
• This announcement will close at 11:59 p.m. Eastern Time on the date the first (200) applicants are received or on April 8, 2024, whichever comes first.
• If a degree has been obtained, please include a letter of acceptance into another degree or certificate program to show proof of eligibility.
• Maintain a 3.0 GPA or higher.
• This position may be eligible for telework; additional criteria will be required (e.g., supervisory approval).

Qualifications

This position will be filled under the Pathways Internship Program. This Program allows students to gain paid work experience while pursuing a degree, diploma or certificate at a qualifying institution. Under the Pathways Program, students who successfully complete all work, study, qualifications, and other eligibility requirements may be offered a permanent position work our agency upon graduation or completion of a qualifying certificate. At the Agency's discretion, students hired under the Pathways Program may be non-competitively converted to a term, career, or career-conditional appointment with a possible Full Performance Level (FPL) of GS-05, GS-07, GS-09, GS-11, GS-12, or GS-13 (FPL varies based on hiring department). You MUST be enrolled or accepted for enrollment in an accredited high school, technical or vocational school, two-year or four-year college or university, graduate or professional school (go to www.ope.ed.gov/accreditation/ to verify accreditation status). Individuals who are enrolled must be taking at least a half-time academic, vocational, or technical course load leading to a degree, diploma, or certificate. You must provide evidence of your current (fall semester or equivalent) enrollment, either on your transcript or by uploading a separate class schedule. If you are completing your current program this semester you must provide a letter of acceptance or proof of enrollment into another qualifying program to be rated eligible.AND Education: For GS-5: Completion of 4 academic years of post-high school leading to a bachelor's degree or equivalent degree. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Education

You MUST submit a copy of your transcript to determine eligibility under this hiring authority. Further, if you claim qualifications based on education and do not submit a supporting transcript, your education will not be used in making a qualification determination and you may be found not qualified. Unofficial copies are acceptable; however, if selected, official transcripts are required. You MUST submit your unofficial college transcripts with your application to include transfer courses, credit hours and grades to calculate GPA. Applicants who fail to provide transcripts will be marked as insufficient and will not receive consideration for this position. See: Transcripts and Licenses.

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website - http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

Contacts

• Address Human Resources Division 4600 Silver Hill Road Washington, DC 20233 US
• Name: Census Pathways Intern
• Phone: 301-763-3705
• Email: [email protected]