Department of Veterans Affairs, Regional Office (VARO), Fiduciary Hub. The purpose of this position is to measure individual performance quality, identify training needs through the review and assessment of completed compensation/pension claims involving development, award processing, and authorization.

Duties

Major duties include but are not limited to: Analyzes and makes the final determination of the competency of veterans and other VA beneficiaries and provides the final notification of the determination. Generates the award for the retroactive payment release, once a fiduciary is established, as well as other award actions needed by the Fiduciary Program. Authorizes, reviews and approves the pending award action for technical accuracy, clarity, and thoroughness. Insures that estate protection is in place, when appropriate, before releasing large retroactive payments and in other cases where the VA beneficiary's funds may not be adequately protected. Prepares Statements of the Case (SOC) on Fiduciary Program appeals. Provides training to other members of the Fiduciary Hub, VARO employees, service organization personnel, and other stakeholders, as needed. Serves as a Veterans Service Representative (VSR) and Legal Instruments Examiner (LIE) expert and provides technical guidance in regard to the rating, generation and authorization of Fiduciary Program awards. Utilizes various electronic data processing (EDP) systems for processing, monitoring, and correspondence preparation. Communicates directly with VA beneficiaries, eligible individuals, representatives, and advocates to explain the full range of VA benefits and all related programs. Gives final approval of accounts received from guardians, attorneys, legal custodians, or chief officers of state institutions except those showing a major account deficiency which cannot be remedied by correspondence. Approval is only given if the accounting is proper in every respect including commissions and/or fees within statutory or policy limits. Advises fiduciaries of regulations, necessary documentation and other factors which affect computation of income for VA purposes. Prepares reports for guardians in those cases in which VA is rendering legal services. Refers to the Office of the Inspector General (OIG), accounts in which there is a possible indication of fraud, embezzlement or other criminal offense. Performs other related duties as assigned. Work Schedule: Monday through Friday 8:00am to 4:30pm Virtual: No Position Description/PD#: Fiduciary Service Representative (FSR) 37530A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Promotion Potential: None

Requirements

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• You may be required to serve a Supervisory/Managerial probationary period.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 03/24/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-11 position you must have served 52 weeks at the GS-10 level. The grade may have been in any occupation but must have been held in the Federal service. NOTE: A SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. A copy of your most current SF 50 is required to verify your status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade. If you previously held a higher grade, you must also submit any SF-50 showing that grade. Applicants must demonstrate that they meet the Minimum Qualification requirements as noted below. You may qualify based on your experience as described below: Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-10). Specialized experience is defined as at least three of the following: Applying federal, state, and local laws regarding benefit programs Conducting interviews to evaluate eligibility for benefits and services Evaluating supporting evidence to determine eligibility leading to entitlement of awarding of benefit Applying state laws pertaining to conservatorship and estate administration Knowledge of fiduciary and field examination programs sufficient to protect beneficiary's assets To qualify for this position, you must meet the experience and/or education as described below by the 03/24/2024 of this announcement. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: This work normally involves mental rather than physical exertion. This position is primarily sedentary with some walking, standing, bending, stooping and carrying of lightweight items (i.e. folders, claims files). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Education

Education substitution of a Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree in Business, Management, Economics, Finance, or another degree with coursework that demonstrates the knowledge, skills, and abilities necessary to do this work of this position; or an LL.M., if related. Graduate level courses must demonstrate your education has provided you the knowledge, skills, and abilities necessary to do the work of this position (as described in the How You Will Be Evaluated section of this announcement).OR Applicants may also combine education and experience to qualify at the GS-11 level. Only education beyond the first two and a half years hours of graduate study may be used to combine with experience. To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education by 45. Add the two percentages. The total percentage must equal at least 100% to qualify.

Contacts

• Address Louisville Regional Benefit Office 321 West Main St, Ste 390 Louisville, KY 40202 US
• Name: Fola Fashola
• Phone: 601-368-4924
• Email: [email protected]