Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To provide a variety of military pay services for active duty, reserve, and/or retired service members as well as annuitants.

Duties

Determines, processes, and follows-up on a wide variety of complicated pay actions in one or more specialty areas (e.g., active, reserve, retired, and/or annuitant) which require carrying out numerous different and unrelated procedures. Researches, audits, and makes pay adjustments involving a variety of complicated pay problems (e.g., correcting accounts involving pay changes due to overturned disciplinary actions, allotment reconciliations, etc.). Manages, resolves, and processes a wide range of complicated debt collection cases which typically require extensive research, review, and application of prior year laws, regulations, GAO decisions, and audit of several months to many years of pay history. Performs miscellaneous technical tasks in support of military pay actions. Provides customer service in person or by telephone, and completes correspondence (e.g., answers written inquiries, prepares letters to obtain missing information, etc.) related to military pay.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• Must be able to obtain and maintain a SECRET security clearance
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• This is a Financial Management Level 1 Certified position IAW the National Defense Authorization Act (NDAA) 2012, Public Law 112-81, Subtitle F-Financial Management, Section 1599d
• Incumbent shall comply with the requirements of this certification program

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes in-depth knowledge of current and prior military pay procedures, regulations, laws, and applicable Comptroller General Decisions to resolve complicated pay problems and/or to determine and process a full range of military pay transactions and reconstruct pay records OR EDUCATION: Successfully completed one year of graduate level education in a field directly related which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit a copy of your transcripts OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of a large body of rules, regulations, laws, and procedures for one or more military pay specializations; the data system(s) used to support military pay actions; and federal debt collection rules and regulations. Knowledge of the data system(s) used to support Guard/AF Reserve military pay actions AND knowledge of federal debt collection rules and regulations. Skill in performing arithmetic computations to compute military pay AND ability to interpret/apply regulations and procedures related to Guard/AF Reserve military pay. Ability to communicate orally and in writing. Ability to operate a calculator. Ability to use a keyboard; a qualified typist is not required. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address JBSA Lackland AFB 1720 Patrick Street JBSA Lackland AFB, TX 78236 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]