Who may apply: Current, permanent DFAS employees in the competitive service, eligible DoD PPP Military Spouse preference applicants and current DFAS VRA employees. Pay range for Cleveland, OH: at GS-7 $51,203-$66,565; at GS-8 $56,704-$73,714. Pay range for Rome, NY: at GS-7 $49,025-$63,733; at GS-8 $54,292-$70,578.

Duties

Responsible for providing instructions, distributing and balancing the workload employees (base level GS-07) who perform such work as processing a wide variety of retired pay transactions. Keep in touch with the status and progress of work, and makes day-to-day adjustments in accordance with established priorities. Distribute and balance the workload among employees in accordance with established work flow or job specialization. Give on-the-job training to new employees in accordance with established procedures and practices. Maintain a current knowledge and answers questions of other employees on procedures, policies, directives. Resolve simple informal complaints of employees and refers others to supervisor. Make information suggestions to supervisor as requested concerning promotions, reassignments, recognition of outstanding performance, and personnel needs.

Requirements

• Must be a U.S Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Time in Grade Requirement - see the Qualifications field below for more details.
• Obtain/Maintain Financial Management Certification

Qualifications

Human Resources will determine your qualifications for each entry grade level based on your interest and the additional following criteria. Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Combinations of education and experience may also be sufficient. You may need to send proof of education or of certification to be considered for this position. Click here for more information on who must submit documentation at the time of application and what documentation is acceptable: Transcripts and Certifications. To be hired at the GS-7 entry grade level, applicants must minimally have: Time-in-Grade for GS-7: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-6 or higher grade in Federal Service. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-06) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as: Reviewing work for technical adequacy and compliance with established policies and procedures; processing a wide variety of complex military payroll transactions; determining entitlements; examining and verifying all documents for propriety, completeness and accuracy; and running reports to monitor workload and providing technical support on standard procedures to coworkers. To be hired at the GS-8 entry grade level, applicants must minimally have: Time-in-Grade for GS-8: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-7 or higher grade in Federal Service. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-07) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as: Applying expert-level knowledge of a large body of military pay rules, procedures and operations sufficient to process pay actions requiring audits, corrections, and adjustments of several interrelated aspects of military pay, sufficient to provide leadership, training and support to others responsible for this work. Experience must include expert-level knowledge of related payroll systems sufficient to take necessary intervention and bypass of normal automated systems and procedures, and resolve issues within the automated systems. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.

Education

Substitution of Education for Specialized Experience for the GS-07: One (1) year of graduate education may be substituted to meet the specialized experience requirement when education is directly related to the position being filled. Equivalent combinations of successfully completed education and experience may be used to meet total experience requirements (You MUST submit transcripts or proof of education to verify your claim).

Substitution of Education for Specialized Experience for the GS-08: Eighteen (18) months of graduate education may be substituted to meet the specialized experience requirement when education is directly related to the position being filled. Equivalent combinations of successfully completed education and experience may be used to meet total experience requirements (You MUST submit transcripts or proof of education to verify your claim).


If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

Contacts

• Address DFAS - RETIRED AND ANNUITANT PAY 1240 E. 9th Street Cleveland, OH 44199 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]