The Program Manager will assist in overseeing a multispecialty behavioral health Programs. The LPMHC will exercise oversight of clinic services e.g. including, Psychosocial Rehabilitation Recovery Center, Primary Care Mental Health Integration, Acute Inpatient, and General Mental. He/she will assist in overseeing a multidisciplinary BH multispecialty SUD & Pain Management Programs consisting of psychiatrists, psychologist, nurse practitioners, social workers, licensed professional counselors.

Duties

Behavioral health services are integrated with the facility and other programs so it is critical the incumbent be based in the medical center to provide administrative and clinical support for any walk-ins to Veterans; assistance and education to other staff and providers, to interface and collaborate with other programs and services; and to best support the agency's mission by supporting timely, in person response to needs of those at or presenting to the facility. Major duties include, but are not limited to: Incumbent will have brad program manager responsibility for one of the major programs in the Gulf Coast Behavioral Health Service (Acute Inpatient program, Residential Rehabilitation Treatment Program). The service delivers specialized, complex, highly professional care that are important program components of the organization and significantly impact the healthcare of Veterans. Decisions made by the program manager affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgement. The program manager will have direct reports including psychiatrists, nurse practitioners, nurses, psychologists, neuropsychologists, clinical social workers, marriage and family therapists, licensed professional mental health counselors, addiction therapists, vocational rehabilitation specialists, and peer support specialists. The incumbent will monitor work performance to ensure that requirements are satisfied; and interpret and process a wide variety of data related to program planning in the specialized needs of the Veterans. Preparation of special reports and responses, Congressional responses, briefing papers, issue briefs, and decision papers for Medical Center leadership, which may be highly sensitive, confidential, and complex; is a requirement of the position. The Program Manager has oversight of administrative and programmatic resources and deploys those resources in support of the program needs. They develop and implement programs, policies, and procedures to meet program goals, VHA policy and external accreditation requirements. They monitor outcomes using data driven quality assurance processes and implement strategies for improvement based on data analysis. Additional responsibilities include assisting in maintaining inter-departmental relations with other services to meet organization goals. The incumbent will develop policies and procedures and may also develop performance standards, position descriptions and functional statements. They will monitor the clinical performance of staff, conduct performance appraisals, and perform other clinical and administrative responsibilities to ensure that the mission of the service and the Medical Center has been satisfied. They may set training objectives for staff and delegate responsibilities to subordinate sections. Effectively manages general personnel policies and established practices regarding program operations, as they relate to key employees and management actions. Monitors and reports to Office of the ACOS regarding status of Mental Health Performance Measures for the Medical Center, with preparation and implementation oversight for any corrective actions necessary. Serve as high level liaison with: local, state and national officials; community based special interest groups; community based agencies and other health care providers; and representatives of affiliate institutions of higher learning (e.g., professional schools of medicine, nursing, psychology, social work, etc.). Work Schedule: Monday to Friday. 8:00am-4:30pm Telework: Available, at supervisor's discretion. Virtual: This is not a virtual position. Functional Statement #: 520-00592-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3.j. Education: Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to, Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Licensure: Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Licensed Professional Mental Health Counselor (Program Manager), GS-13: (a) Experience, Education and Licensure: In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Assignments: LPMHCs manage the daily operations of multiple programs, develop and implement program policies and procedures, or serve as chief or principal counselor to a number of LPHMCs. They are responsible for oversight of administrative and programmatic resources and monitoring of outcomes. They prepare reports and statistics for facility, VISN, and national leadership. Decisions may affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgment. They may be responsible for the program's budget. They may also supervise employees assigned to the program Demonstrated Knowledge, Skills, and Abilities: In addition to meeting the KSAs for the GS-12 grade level, the candidate must demonstrate the KSAs below: Ability to make judgments and decisions associated with program management. Ability to monitor program outcomes using data driven quality assurance process. Ability to develop productivity standards appropriate to each service provided. Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs. Preferred Experience: Experience working in Substance Use Disorders Treatment Supervisory experience Program Management experience. References: VA HANDBOOK 5005/106 PART II APPENDIX G43 The full performance level of this vacancy is GS-13. Physical Requirements: Light lifting/carrying (under 15lbs); Reaching above shoulder; Use of fingers; Both hands required; Walking (1 hours); Standing (1 hour); Repeated Bending ( 1 Hour); Ability for rapid mental and muscular coordination simultaneously; Near vision correctable at 13" to 16" to Jaeger 1 to 4; Far vision correctable in one eye to 20/20 and to 20/40 in other; Hearing (aid may be permitted). Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Biloxi VA Medical Center 400 Veterans Avenue Biloxi, MS 39531 US
• Name: Faiza Jamil
• Phone: 9089440477
• Email: [email protected]