As a Program Support Assistant (OA) you will bear responsibility for receiving, distributing, filing, and maintaining office library of circulars, manuals, directives, and other publications. Maintains division and administrative files and is responsible for disseminating directive and other publications to all appropriate division personnel.

Duties

Prepares Systematic Analyses of Operations (SAO) annual schedules, and monitors program to ensure timely reporting to upper management officials. Maintains division and administrative files, is responsible for disseminating directive and other publications to all appropriate division personnel. Complete multiple assignments simultaneously with strict or sometimes competing deadlines. Receives, distributes, files and maintains office library of circulars, manuals, directives and other publications. Prepares division reports. Responsible for gathering and assembling all required data, ensuring timely and accurate submission. Performs administrative tasks, ordering equipment and supplies, prepare requests for personnel actions and maintaining files. Schedules appointments, coordinates meetings, schedules conferences, researches and provides background on subject matter of meetings. Use Microsoft Outlook to maintain multiple e-mail boxes, compose e-mail and respond to e-mail inquiry. Calendars, hearings and provides support to hearing officer. Maintains the division manager and assistant manager calendars; arranges conferences; prepares minutes for meetings; coordinates issues surrounding employee travel in the division, to include making reservations, obtaining airline tickets and preparation of travel vouchers. Maintains and accurate record of division travel expenditures and quarterly travel budget. Respond to verbal inquiries and requests for information via telephone or in person. Accurately and timely enters employees' leave information into the payroll program (VATAS) and validates timecards for supervisory approval.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• Selected applicants will be required to complete an online onboarding process.
• You will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• Virtual: This is not a virtual position.
• Remote: This is not a remote position.

Qualifications

Specialized Experience: To qualify for the Program Support Assistant (OA), GS-0303-07 position, you must have at least one 1 year (52 weeks) of specialized experience equivalent to at least the next lower grade level (GS-06) in the Federal service. Specialized experience is defined as work that involves: Managing division level operations, regulations and principles and collecting information, taking recommended actions based on interpretation of established VA guidelines; Use of software applications such as MS Outlook, Excel, Word, PowerPoint, and SharePoint; Ability to prioritize, multitask, develop, organize and follow standard operating procedures; Ability to read and analyze regulations and to extract appropriate suspense dates from correspondence, regulations circulars, etc., in order to control a variety of work processes; Ability to communicate orally and deal effectively on a one-to-one basis with all types of callers and visitors; Ability to communicate in writing including composing a wide variety of correspondence; Ability to plan and accomplish a variety of tasks, following routine administrative procedures, with minimum supervision; Ability to effectively utilize VA benefit computer systems. Time-in-grade Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-15 position you must have served 52 weeks at the GS-14 level. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no authorized substitution of education, for the specialized experience at the GS-07 grade level.

Contacts

• Address Indianapolis Regional Benefit Office 575 N Pennsylvania St Indianapolis, IN 46204 US
• Name: Kevin Providence
• Phone: (313) 596-7207
• Email: [email protected]