The VA Northeast Ohio Healthcare System is recruiting for an Escort Position. The Escort will function in the Patient Transfer Center (PTC) section of Patient Care Administrative Service (PCAS).

Duties

Duties of an Escort includes but are not limited to: Observes and monitors patients during transportation, informing medical staff of any significant changes in patient's conditions during transportation. Recognizes emergency situations (i.e., codes, disasters, fire and safety issues) and takes appropriate and immediate action. Transports specimens, records, medications, personal belongings, other patient support equipment and supplies between patient care units or facilities as needed. Protects the patient's information and materials during these transports. Provides for the safety and comfort of the patient/resident by application of safety and comfort devices, as ordered. Safely uses equipment for patient/resident care including wheelchairs, lifts, stretchers, and transfer devices. Performs ancillary services, such as identifying and reporting unsafe equipment and conditions, maintaining a clean and safe work environment, properly caring for equipment and escorting patient/resident on and off the Medical Center. Cleans transport equipment in between each patient with appropriate chemicals following service procedures. Incumbent also ensures that equipment is deep cleaned as per the schedule and must be able to operate the sections decontamination room. Practices techniques and principles of medical asepsis and infection control, e.g., hand washing, standard precautions, etc. Must be aware of and actively practice principles of standard precautions. Observes patient/resident and reports changes in appearance, including physical and emotional reactions. Reports patient/resident complaint of pain to RN/LPN. Observes and reports evidence of physical and/or verbal abuse of patient/resident. Assists with safeguarding patient/resident effects and valuables. Receives and directs patients and visitors, answering routine inquiries, and making appropriate referral of questions concerning patients' conditions. Answers many questions, often posed repeatedly, and there is sufficient variance that answers cannot be prepared in advance. Responsible for ensuring that all equipment assigned to the section is properly maintained and ready for the next patient. Must have a great many facts in his/her mind and be able to sort them out promptly and give answers independent of each specific question or situation. Recognizes questions and situations which should be referred to the supervisor. Provides a basis for the customer's first impression of the healthcare system. Independently provides transport assistance to patients/residents. Works with little supervision to organize/prioritize numerous requests from all units/services for escort support. Work Schedule: Monday - Friday, 10:00am - 6:30pm Position Description Title/PD#: Escort/PD91636O Relocation/Recruitment Incentives: Not authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/12/2024. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: ConscientiousnessCustomer Service (Clerical/Technical)Emergency CareOral CommunicationPhysical Strength and Agility Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions: Position requires a considerable amount of physical activity on a routine basis. Work requires the incumbent to spend long periods of time standing and walking throughout the unit; also, the ability to bend, stoop, push and lift. Hearing and visual acuity is required.

Education

This job does not have an education qualification requirement.

Contacts

• Address VA Northeast Ohio Healthcare System 10701 East Boulevard Cleveland, OH 44106 US
• Name: Teela Grant
• Phone: 216-791-2300 X42156
• Email: [email protected]