The incumbent serves as a Support Services Specialist in the Support Services Division. In this capacity, the incumbent serves as a point of contact for internal and external customers on operational matters, and exercises program responsibility.

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• A complete application package; Resume, Transcripts, etc.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.

Qualifications

Specialized Experience: Specialized Experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically in or related to the work of the position to be filled. GS-07 Grade Level: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: data gathering; applying knowledge of standardized processes and procedures to complete assignments, identify problems from collected data and select solutions from alternatives in guidelines and precedent cases; OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 1 full year of graduate level education directly related to the position. (You must provide transcripts). OR Combination: Applicants may qualify using a combination of specialized experience as stated in this announcement and graduate level education in an appropriate discipline that, when combined, equal 100% of the total requirement. (This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.) GS-09 Grade Level: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Experience assisting with the facility, equipment, and/or service operation design projects; assisting with analyzing and assessing the efficiency and effectiveness of various Administrative programs, functions and systems, giving oral and written presentations; OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed Two (2) full years of graduate level education or a masters or equivalent degree in a major study - public administration, business, administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. (You must provide transcripts). OR Combination: Applicants may qualify using a combination of specialized experience as stated in this announcement and graduate level education in an appropriate discipline that, when combined, equal 100% of the total requirement. (This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.) Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is mostly sedentary, however, there may be some physical effort such as standing, walking, bending, and/or carrying of light items such as files, books, and supplies. The work requires no special physical demand. The work is performed in an office setting requiring normal safety precautions against everyday risks or discomforts. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

Graduate Education: Major study -- public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. For some positions in this series graduate education may not provide the knowledge and skills needed to perform the duties of the position. Specialized experience may be required for such positions. One full academic year of graduate-level education is creditable for GS-7; 2 years or a master's or equivalent graduate degree is creditable for GS-9.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Jackson Regional Benefit Office 1600 E. Woodrow Wilson Ave Jackson, MS 39216 US
• Name: Kimberley Brown
• Phone: (601) 368-4987
• Email: [email protected]