As a Transportation Operations Specialist, you will assist in the management and operational issues and serve as a source for the full range of Fleet Management services and support for assigned customer and supplier accounts..Location of position: FAS Fleet Management Zone 4, Vancouver, WAThis office manages the full spectrum of fleet vehicles administered by GSA. We are currently filling two vacancies, but additional vacancies may be filled as needed.

Duties

Assists higher graded specialists in assuring the delivery and adequacy of Fleet services and ensuring program efficiency and cost effectiveness. Resolves routine customer problems and implements solutions. Receives vehicle requirements and identifies resources to meet customer needs. Reviews, measures, and recommends improvements in practices and procedures relating to customer service, cost control, and utilization of vehicles and other resources. Provides maintenance and repair services, including body and mechanical repair, glass replacement, towing and emergency roadside services. Assists in evaluating operations to identify maintenance trends and cost reduction opportunities; addresses customer complaints and operational issues; and identifies issues with regulatory, legislative and internal policy requirements and guidance.

Requirements

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with Selective Service if you are a male born after 12/31/1959

Qualifications

For each job on your resume, provide: the exact dates you held  each job (from month/year to month/year) number of hours per week you worked (if part time).     If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.For a brief video on creating a Federal resume, click here.  The GS-9 salary range starts at $64504.00 per year.  The GS-11 salary range starts at $78044.00 per year.  If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.  To qualify at the GS-9, you must possess one of the following: SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to the GS-7 level in the federal service.  Specialized experience is experience performing routine assignments pertaining to a fleet of government-owned or commercial motor vehicles. This experience must have included: inputting and/or maintaining data on fleet vehicles in an automated system; answering routine inquiries and providing assistance to fleet customers/clients; assisting with identifying customers’ vehicle requirements; researching and and/or analyzing fleet operations reports.  OR EDUCATION: Have a master's degree or equivalent graduate degree or have completed two full years of progressively higher level graduate education leading to such a degree. To qualify for GS-2150 positions on the basis of graduate education, graduate education in one of the following fields is required: accounting, business administration, business, or commercial law, commerce, economics, engineering, finance, industrial management, statistics, traffic management, transportation, motor mechanics, nautical science, or other fields related to the position  OR  A combination of graduate level education and appropriate experience that together meet the qualification requirements of this position. To qualify for the GS-11 you must possess one of the following: SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to the GS-9 level in the federal service. Specialized experience is experience assisting in managing, purchasing, operating, and/or maintaining a fleet of government-owned or commercial motor vehicles. This experience must have included: maintaining data on fleet vehicles in an automated system; answering inquiries from and providing assistance to fleet customers/clients; identifying customers' vehicle requirements; and researching and/or analyzing fleet operations  OR EDUCATION: Have a Ph.D. or equivalent doctoral degree or have successfully completed 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.  Your major study must be in one of the following areas: accounting, business administration, commerce, economics, finance, industrial management, statistics, traffic management, transportation, motor mechanics, or other fields related to the position. OR A combination of graduate level education and appropriate experience that together meet the qualification requirements of this position.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:   https://sites.ed.gov/international/recognition-of-foreign-qualifications/ 

Contacts

• Address GSA, Federal Acquisition Service General Services Administration Human Resources Division 1800 F Street NW Room 1100 Washington, District of Columbia 20405 United States
• Name: Stephanie Minick
• Phone: 202-320-9201
• Email: [email protected]