This position serves as a Supervisory Recreation Fee Specialist located in Gateway National Recreation Area, in the Administration Division.

Duties

The incumbent of this position serves as the park-wide revenue and fee program manager. Provides leadership and technical advice on matters concerning collection of all non-appropriated recreational and non-commercial revenues, not regulated under concessions laws, regulations, and policy. Conducts analyses and studies of financial and operational data for the Fee programs for planning purposes as well as developing operating plans and procedures for these program areas. Ensures that procedures comply with policy and legislation. Reconciles any discrepancies between WASO/AOC account records and park accounting records associated with the receipts and expenditures of the recreational fee program funds. Directs audit program for fee collection, cost of collections expenditures, remittance, reconciliation, deposits, and accountable stock. Develops and implements security measures to protect funds collected (including electronic collections) for the fee programs. Establishes effective security programs using industry best practices. Institutes and maintains sales and accounting protocols, including program hardware of the point of sales system for fee programs. Instructs staff on fee regulations. Directly supervises a team of five permanent staff, indirectly supervises 30 seasonal staff. Coordinates day-to-day activities (e.g., scheduling) of subordinates with other park staff where geographically separated from the incumbent. Assigns work to subordinates; establishes priorities; evaluates employee performances; interviews candidates for positions and initiates requests for personnel actions; recommends awards; takes disciplinary actions; develops performance plans and evaluates subordinate's performance.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-03/11/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-12 grade level, you must possess at least all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one or more years of specialized experience equivalent to at least the GS-11 level. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Examples of specialized experience is Managing and overseeing a park-wide revenue and fee program and developing operating plans and procedures for a fee collection program; Managing and overseeing a fee operation with a variety of collection venues and methods such as entrance stations and campgrounds utilizing Point of Sale systems, remittance and deposit software and credit card payment processing technology to ensure accountability for remittances; Directly supervise a staff of permanent and seasonal revenue and fee revenue employees providing the full range of supervision to include directing staff, hiring, developing performance standards, providing performance evaluations, and approving leave; Collaborating with other divisions in the development of a comprehensive fee collection program; Developing and tracking annual operating budgets associated with fee collection including cost of collection funds. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address Gateway National Recreation Area 210 New York Avenue Staten Island, NY 10305 US
• Name: Florence Lowe
• Phone: 212-814-7005
• Email: [email protected]