This position will serve as the Medical Support Assistant (OA) for the Clinton Service Unit located at the El Reno Indian Health Center in El Reno, OK. The incumbent will provide administrative support to the Outpatient Clinic in clerical duties associated with patient care and office operations. The incumbent will report to the Supervisory Nurse of the El Reno Clinic.

Duties

Provide clerical support to the Outpatient Clinic. Organize work assignments to effectively and efficiently complete assigned tasks while maintaining confidentiality. Use manual, electronic, and automated systems to perform a variety of assigned tasks in support of the department. Provide exceptional customer service to ensure all contacts receive proper resolution to their problems in a courteous and professional manner.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-04: Your resume must demonstrate at least one (1) year of general experience. General experience is progressively responsible clerical, office or other work that indicates your ability to perform the work of this position at the GS-04 level. OR Two years of education above the high school level. OR A combination of education and experience that when combined fully meet the minimum qualifications for the GS-04. GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to the GS-04 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: providing patient registration and eligibility services information, interacting with patients to obtain and process demographic and insurance information for alternate resources, private and commercial insurance. OR Four years of education above the high school level. OR A combination of successfully completed post-high school education and specialized experience equivalent to the GS-04 are also qualifying. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. Typing Proficiency: The typing proficiency requires applicants to type 40 words per minute based on a five-minute sample with three or fewer errors. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements at the GS-05 grade level: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Clinton Service Unit Rt 1 Box 3060 Clinton, OK 73601 US
• Name: Tahnee Fool Bull
• Phone: 405-933-3934
• Email: [email protected]