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Duties

WHAT IS THE INFORMATION TECHNOLOGY (IT)DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Enterprise Operations The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. - Analyze, handle, and/or disposition all IT transmittals coming into ECC. Systems Control Point Section will be the point of entry or front door for submission of IT transmittal and maintenance window work requests and Requests for Change (RfC). Computer assistants will analyze requests and process to closure or disposition to another stakeholder if applicable. They will act as final approvers for Endevor and SQuA transmittals. They will coordinate requests for maintenance windows with all IT stakeholders and the applicable boards. And coordinate and create additional maintenance windows as required for IT projects. - In addition to acting as Change Coordinators, staff will act as Change Managers for the change process for all incoming Installation Request Tracking Tickets (IRTT). IRTTs are submitted by projects that require changes to infrastructure and application software. Staff will represent projects during change management and change control board meetings, field and answer questions, and work to get approval or deferment of change. - Maintain integrity of Open Source Repository (OSR), formerly the IRS Maven Repository or IMR, by acting as role and account manager for the OSR. Will be responsible for processing user requests, password management, and online 5081 approval. Will ensure artifact and policy management of open source code within OSR. Will work with data management to determine and maintain a backup schedule for servers. Facilitate as needed the Daily Status Review (DSR) and Installation Coordination Meeting (ICM). The DSR provides a communication forum to review the development and testing activities being performed within the Virtual Development Environment (VDE) and Enterprise Integration and Test Environment (EITE or Test) environments. Staff will ensure that effective communications concerning any project exceptions are brought to bear and dealt with in a timely manner. The Installation Coordination Meeting (ICM) reviews changes to the lower test environments like development and test, and plan for the installation of these changes. Staff will assist in facilitation of these meetings and prepare subsequent reports related to deployments' success, failure, or rescheduling.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: Grade 6 Level: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal Service. Specialized experience includes: Experience that is related to the work of this position and has provided you with the competencies required for successful job performance. Examples of qualifying experience may have been gained in operating computer equipment; providing support to a Local Area Network (LAN); analyzing data quickly and reading computer printouts to extract necessary information; recognizing/correcting minor malfunctions and reporting findings to responsible personnel; receiving, testing and installing new products; installing software updates. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address IT - Enterprise Operations 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748
• Email: [email protected]