This position is located in Glacier National Park, in the Visitor and Resource Protection Division. Open to the first 30 applicants or until 03/11/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

Performs dispatch and call-taking services for a wide variety of complex public safety-related incidents and operations. As an advanced senior dispatcher serving in a complex dispatch environment, provides training to lower-graded and/or new dispatchers and informs them on proper procedures as required. Operates a multi-frequency radio console for multi-units and areas. Prioritizes radio traffic and related communications. Serves as primary contact point of contact for Law Enforcement and other public safety responders. Provides training to new employees. Accesses, analyzes, and utilizes information from a variety of national, state, or local law enforcement-related computer databases/systems/networks. As an advanced senior dispatcher, works with dispatchers, technicians, and others on troubleshooting computer network outages that do not respond to standard solutions. Provides technical guidance, orientation, and training to new employees or lower-level dispatchers. Assists law enforcement officers with investigations and court document preparation. Performs records management duties including maintenance of incident logs, data-entry, quality control, and preparation of statistical reports.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-03/11/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: provide dispatch and call taking services in a communications center that provides public safety (medical, law enforcement, search and rescue, fire or other emergencies/public safety related) dispatch operation, in a complex environment (i.e. remote/urban environment, serves more than one division, unit, jurisdiction, and/or agency, or other complex situations); coordinate responses to emergency incidents by initiating response of personnel and equipment according to agency protocols and providing communication and logistical support to responders; operate computer systems such as but not limited to National Criminal Information Network (NCIC), National Law Enforcement Telecommunications System (NLETS), Computer Aided Dispatch (CAD), or similar systems that aid in public safety dispatching to interpret information, run queries and document communications; review internal operating procedures and systems related to public safety to make recommendations for improvement; provide technical guidance, orientation, and training to new employees or lower level dispatchers. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address Glacier National Park PO Box 128 West Glacier, MT 59936 US
• Name: Victoria Barela
• Phone: (505) 988-6808
• Email: [email protected]