This position is located within the Department of Veterans Affairs (VA), Richard L. Roudebush VA Medical Center Prosthetics Service. The Prosthetic and Sensory Aids Service Representative manages the prosthetic, sensory aids, and home care equipment programs for the VA Medical Center/Health Care System. The representative provides support to optimize the health and independence of Veteran services provided within various settings, including the Veterans Integrated Service (VISNs), and clinics.

Duties

VA Careers - Prosthetics: https://youtube.com/embed/3NUvF5jjErQ Serves as a Prosthetic Representative completing segments of prosthetic and sensory aids assignments, projects, activities, and long and short term program goals. Perms technical, administrative, and analytical prosthetic related assignments for the Prosthetic and Sensory Aids Service (PSAS) Representative. Serves on local facility committees, workgroups, and teams to address a variety of PSAS's issues, initiatives, and projects. Authorizes the procurement of prosthetic and orthopedic appliances and their repair; is responsible for planning, developing, and preparing budget estimates for the prosthetic program and assures effective financial management. In conjunction with health care professionals, inspects and critically evaluates artificial limbs and other custom fitted devices for which replacements have been requested. Recommends acceptance or rejection of such items to physicians, clinic teams, or special committees. Works closely with senior PSAS's staff to draft, develop, and implement new local organizational policies, directives, and procedures that are consistent with national policies, procedures, and programs. Maintains awareness of VA's, VHA's, and PSAS's requirements by governing bodies, i.e. The Joint Commission (JC), Commission on Accreditation of Rehabilitation Facilities (CARF) and American Board for Certification in Orthotics, Prosthetics and Pedorthics (ABC). Completes contracting and procurement assignments to prepare and authorize purchase orders for a wide variety of prosthetic and orthotic devices. Works in collaboration with supervisor to oversee the operation of the Prosthetic, Orthotic and Optical Laboratories. Monitors contracts for compliance with PSAS's statement of work; and receives, analyzes, and completes requests for prosthetic equipment and services. Works in collaboration with supervisor and senior staff to plan, draft, develop, and prepare budget estimates; to develop cost-containment measures for prosthetic equipment and services; to authorize benefit payment and reimbursement. Work may include authorizing and preparing purchase orders for a wide variety of prosthetic and orthotic devices, medical supplies and home medical equipment and repairs Identifies and selects codes for the National CMS/ Health Care Procedural Coding System (HCPCS). Enters every item purchased through and/or billed to ensure proper reporting. Conducts data analysis using the program's statistical data to prepare various VHA and PSAS reports regarding prosthetics and sensory aids. Collaborates with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues. Uses analytical abilities, communication skills, and social awareness to identify, analyze, and resolve routine prosthetic issues or problems to effectively complete assignments. Reviews, interprets, and applies laws concerning benefits available to disabled patients. Maintains awareness regarding medical and psychological problems related to patients need to use prosthetic devices. Authorizes the purchase, fabrication, fitting, or repair of prosthetic and orthotic devices. Prepares minutes and/or correspondence to veterans, health care officials regarding prosthetics needs, requirements, and clinic decisions and recommendations to ensure they are implemented. Drafts responses to a variety of policy and routine and non-routine correspondence inquires related to Veterans, contractors, congressional, Home O2 program issues, new local and national guidelines implementation. Assists with processing Veteran appeals and drafting responses. Reviews medical and administrative files of veterans; interviews veterans to determine if eligibility requirements are met; inspects prosthetic equipment /appliances; and schedules patients and provide the necessary documentation to obtain the device needed. Interacts with Veterans, caregivers, and clinical staff by answering questions related to benefit programs, including questions about the provision of prosthetic items, home care equipment, benefits, or service issues, and discharge planning requirements. Informs veterans and family on different appliances and services available. Works closely with management on Human Resource actions. Assists the PSAS staff on human resources assignments, including developing functional statements, performance standards, and competencies. Provides training to PSAS's employees and participates in the department in public relations activities, i.e. lectures, town halls, and in-services. Work Schedule: Monday-Friday, 8:00am-4:30pm Compressed/Flexible: Not Available Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 0000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Travel: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. You must include qualifying specialized experience employment periods in mm/yyyy to mm/yyyy format on your resume and indicate Full-Time or Part-Time (if Part-time, must include # of hours worked per week). AND, if you have held a Government position, that position's grade level MUST be listed on your resume; Failure to include all requirements in your resume will result in disqualification. Please refer to https://www.usajobs.gov/help/faq/application/documents/resume/what-to-include/ for additional information on resume requirements. Basic Requirements: Experience and Education. Individuals must meet at least one (1) of the requirements below: Experience. Three years of experience that demonstrates: knowledge of accounting methods; ability to analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; ability to compile, research, analyze, comprehend, and apply information or data; and ability to work as a team member in a group setting. OR, Education. equivalent to a bachelor's degree from an accredited university or college (Transcripts required) OR, Experience/Education Combination. Equivalent combinations of experience and education are qualifying. (Transcripts required) Preferred Experience: At least 1 year of prior Purchasing or Prosthetics experience Grade Determinations: GS-7 Prosthetic Representative In addition to the basic requirements, 1 year of experience equivalent to the next lower level (GS-5-entry level). In addition, the candidate must demonstrate the below KSAs: Ability to understand and apply processes, procedures, regulations, and laws as it applies to purchasing and the provision of prosthetic items/services. Ability to coordinate multiple requests for durable medical equipment (DME), including repairs, services, and benefits. Ability to act as a liaison with and work effectively with health care providers, patients, caregivers and vendors to ensure that the most appropriate device and services are received timely. Ability to monitor contractors and vendors for compliance with contract requirements GS-9 Prosthetic Representative Experience. In addition to the basic requirements, one year of creditable experience equivalent to the GS-7 grade level, that is directly related to the position to be filled. OR, Education. Education equivalent to two full years of progressively higher level graduate education or Master's or equivalent graduate degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours may include, but is not limited to, any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree. AND Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of methods to identify trends and causation factors sufficient to analyze prepared data and gather information to inform and advise management. Ability to organize, prioritize, and monitor actions to ensure timeliness. Ability to understand and articulate the benefits program options available. This includes communicating with patients, caregivers, health care providers and vendors. Ability to apply and educate others about national, VISN, and facility directives, policies, procedures and regulations. Ability to work effectively with a clinical team and provide recommendations for prosthetic devices. GS-11 Prosthetic Representative: In addition to the basic requirements, one year of creditable experience equivalent to the GS-9 grade level, that is directly related to the position to be filled. Examples of this experience typically includes, but is not limited to: Works directly with Veterans and clinical teams to assist with applications for benefits related to benefit programs such as automobile adaptive equipment, home improvement and structural alterations, and clothing allowance programs; Ensures devices, equipment, and services, are based on the patient's rehabilitative and medical needs; Conducts home visits, in collaboration with other healthcare providers to determine if requested equipment is appropriate or can be installed in the home; AND Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to work independently to set priorities; delegate tasks; meet multiple deadlines; analyze organizational problems; and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity. Ability to work with a team, to provide technical guidance, plan, organize, and coordinate activities to effectively complete job duties of assignment, such as distributing workload; and monitoring the accuracy, status and progress of work. Ability to communicate tactfully and effectively, both orally and in writing, to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels. Ability to act as liaison between staff to resolve informal employee complaints and concerns. Knowledge of rehabilitative treatment goals and strategies that are unique to patients in specialized programs and knowledge of those specific program requirements. (See paragraph 2.g. above) The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-07 to GS-11. References: VA HANDBOOK 5005/94 PART II APPENDIX G34 Physical Requirements: While this position is mostly sedentary, certain aspects of this job will require occasional heavy lifting (45 lbs. and over); heavy carrying (15-44 lbs.); moderate carrying (15-44lbs); straight pulling (up to 1 hour); pushing (2 hours); reaching above shoulder; use of fingers; climbing, use of legs and arms. Operation of vehicle for authorized Government travel.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Richard L Roudebush VA Medical Center 1481 West Tenth Street Indianapolis, IN 46202 US
• Name: Gregory Gilbert
• Phone: 317-499-5706
• Email: [email protected]