This announcement is issued under the Direct Hire Authority (DHA) to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period. Who May Be Considered: U.S. Citizens View common definitions of terms found in this announcement.

Duties

This is a shared job announcement across the Cybersecurity and Infrastructure Security Agency, with multiple participating divisions. Multiple positions may be filled from this announcement. These divisions include, but are not limited to: Cybersecurity Division (CSD) Emergency Communications Division (ECD) Infrastructure Security Division (ISD) Integrated Operations Division (IOD) National Risk Management Center (NRMC) Office of the Chief Information Officer (OCIO) Office of the Chief Operations Support Officer (OCOSO) Stakeholder Engagement Division (SED) Typical work assignments include: Conduct, evaluate and direct needs analysis to determine opportunities for new and improved business process solutions. Oversee, review and/or conduct audits of information technology (IT) programs and projects. Oversee risk analysis, feasibility study, and/or trade-off analysis to develop, document, and refine functional requirements and specifications. Oversee the development and documentation of User Experience (UX) requirements including information architecture and user interface requirements. Oversee and define organizational cyber policy, programs, and guidelines for implementation Lead rigorous review of how cyber policies, principles, and practices are applied in the delivery of planning and management services.

Requirements

Qualifications

To be considered minimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying: EXPERIENCE: Experience must be Information Technology (IT)-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. You must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND SPECIALIZED EXPERIENCE: In addition to meeting the qualification requirement listed above, you must have at least one year of specialized experience at the next lower GS-grade level (or equivalent). Specialized experience is experience that has equipped you with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. GS-15You qualify for the GS-15 grade level if you have at least one (1) year of specialized experience at the GS-14 grade level (or equivalent) performing the following duties: Implementing internal controls to ensure IT security compliance and consistency across an organization; Implementing cybersecurity and privacy principles across the organization to meet requirements; Evaluating current IT security programs to improve policies and plans for IT security systems that minimize IT systems vulnerabilities; and Advising internal and external customers on IT security strategies and plans. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.

Education

There is no substitution of education for specialized experience at the GS-15 grade level.

Contacts

• Address Cybersecurity and Infrastructure Security Agency 1616 Fort Myer Dr. Arlington, VA 22209 US
• Name: CISA OCHCO Outreach & Employee Experience
• Email: [email protected]