About the Position: This position is located with the Defense Health Agency at Davis Monthan AFB, Arizona. This is a Direct Hire Solicitation. This is an Obligated position.

Duties

Receives and answers or relays incoming and outgoing telephone, intercom, and electronic messages. Coordinates patient scheduling activities of the medical facility using the Electronic Medical Record (EMR) to ensure a smooth flow of the daily services. Performs a variety of administrative duties in support of the medical facility. Maintains daily appointment schedules and generates documents/reports using the automated system and appropriate software. Organizes patient records to research records, extract medical information, and review records for completeness, accuracy, and consistency with medical facility requirements.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a mandatory seasonal Influenza Vaccination Requirement.
• This position requires Immunizations.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience equivalent to the GS-04 grade level in the Federal service which one year of specialized experience which includes performing medical records, administrative and clerical duties in support of the medical facility; receiving and directing telephone calls, messages, and patients/visitors; arranging and scheduling medical appointments and determining patient eligibility for services and using multiple office automation software. OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83AU DHA STAND-ALONE MKT-DAVIS-MONTHAN DO NOT MAIL Tucson, AZ 85707 US
• Name: Army Applicant Help Desk