This is a journeyman level position in the FOIP Office for Investigations that entails responsibilities at the full performance level. The incumbent will manage multiple workloads with competing deadlines; analyze requests to determine type and proper handling procedures; evaluate accuracy and completeness of requests in accordance with requirements of the FOI and Privacy Acts; complete outreach to resolve discrepancies or seek additional information; and create/update data entries for requests.

Duties

As a FOIA and Privacy Technician you will be responsible for the following duties:

Requirements

• Must be a US citizen
• Selective Service Requirement: Males born after 12-31-59 must be registered for Selective Service. For more information http://www.sss.gov
• Resume and supporting documents received by 11:59PM EST will be considered
• This is a Drug Testing designated position
• Position is a (DCIPS) position in the Excepted Service under U.S.C. 1601
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• PCS (Permanent Change of Station): Not Authorized
• Fair Labor Standards Act (FLSA): Non-Exempt
• Financial Disclosure: Not Required
• Telework Eligibility: This position is telework eligible, but is not a full time telework position. The incumbent will be required to report to the office on a routine basis.
• If selected, the incumbent must obtain and maintain appropriate security clearance as indicated in job announcement.

Qualifications

The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: Miscellaneous Clerk and Assistant Series 0303 (opm.gov) for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 03/11/2024 Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GG/GS-06 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: Review records requests for completeness; and coordinate with requesters, in writing and verbally, to resolve discrepancies, obtain additional information as needed, and/or to answer general inquiries. Process non-complex requests for personal records (such as HIPAA records, investigations, etc.). This entails identification of responsive records, preparation of the records for release to the requester, and issuance of the response packet to the requester. Create, update, track, and store records in a case or records management system. Comprehensive and practical experience using Word, Excel, Adobe Acrobat or Pro, Outlook, a workload management application, and scanners. Manage a variety of tasks and voluminous workload with short suspense time frames, and adapts to changing priorities to ensure deadlines are met. Specifically you will be evaluated on the following competencies: Customer Service (Clerical/Technical) - Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services. Reasoning (Clerical/Technical) - Discovers or selects rules, principles, or relationships between facts and other information. Self-Management - Sets well-defined and realistic personal goals; monitors progress and is motivated to achieve; manages own time and deals with stress effectively. Reading - Learns from written material by determining the main idea or essential message. Recognizes correct English grammar, punctuation, and spelling. Writing - Uses correct English grammar, punctuation, and spelling to communicate thoughts, ideas, information, and messages in writing.

Education

As a general rule, education is not creditable above GS-5 for most positions covered by this standard Miscellaneous Clerk and Assistant Series 0303 (opm.gov); however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

If substituting education for experience at the GG-07 level, you must possess one full academic year (18 semester hours or 27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position.-OR- Combination of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university.

If substituting or combining education for experience, transcripts MUST be provided. Failure to provide transcripts will result in you being rated ineligible for this position.

Superior Academic Achievement does not apply to DCIPS positions.

Foreign Education: For further information, click on the following link:
https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Contacts

• Address Defense Counterintelligence and Security Agency 27130 Telegraph Road Quantico, VA 22134 US
• Name: DCSA Servicing Team
• Phone: 614-692-2886
• Email: [email protected]