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Job opening: Community Engagement Officer

Salary: $127 584 - 197 792 per year
City: Queens
Published at: Feb 26 2024
Employment Type: Full-time
This position serves as a Community Engagement Officer in a Federal Aviation Administration (FAA) Service Center Region or Region, Office of Policy, International Affairs & Environment (APL), National Engagement and Regional Administration (ARA). As the Community Engagement Officer, the incumbent is recognized as a subject matter expert in a specialized area and provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive.

Duties

The position is expected to fully plan, implement, manage and coordinate all community outreach activities related to aviation issues in their assigned areas. This position is a subject matter expert and responsible for planning, organizing, and controlling the activities necessary to deliver an effective community outreach program for the Regional Administrator’s Office. Applies experience and expert knowledge that are applicable to his or her discipline to conduct functional activities for projects/ programs that often require the development of new and innovative approaches. Identifies and resolves challenging problems or issues that often cross organizational boundaries and impact on the accomplishment of strategic objectives. The position’s focus will be on FAA actions that have the potential to lead to noise concerns in their assigned areas, especially new procedures or airport development projects. This position maintains consistent engagement and communication/messaging with their assigned communities on aircraft noise concerns in accordance with Regional and National policies. The position requires close cooperation and collaboration with the respective ATO Service Center(s), and Regional and HQ LOB’s and Staff Offices. Duties include, but are not limited to: Manages community outreach activities in the Regional Administrator’s Office including aviation roundtables and public meetings, including coordinating between agencies and required logistics. Develops annual regional strategy for community outreach and information distribution designed to inform stakeholders, Congressional staff, and communities on projects that have the potential to raise aircraft noise and other changes of interest. Serves as the POC to Airport Community Roundtables, collaborating with airports and community leaders on FAA presentations. Collaborates on a regular basis with airport sponsors in the region(s) on aircraft related noise complaints/issues to ensure consistency in responses between FAA and the airports and to minimize or eliminate duplicative efforts. The incumbent applies knowledge of FAA's policies and objectives to identify, define, and organize resources for large projects/ programs/work activities. Acquires and allocates resources to accomplish activities within established schedules and budgetary requirements. Participates in FAA planning and development meetings to advise on potential community noise issues resulting from the project based on community noise complaints documented in the FAA database. Analyzes noise complaint reports and provided by AEE to identify trends and community noise concern hot spots and coordinates with AJV in ATO Service Areas to analyze potential changes in airspace that may be causing hot spots. Advises RAs of trends in FAA aircraft noise complaints that may indicate a change in air traffic or airport procedures that has the potential to become controversial and invite Congressional interest. Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches. May create new solutions and policy interpretations as situations require. Provides expert guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas. Develops and recommends approaches to address current and anticipated problems and issues. Works with senior management to identify and resolve problems. Participates in regularly scheduled telecoms/meetings with the CEO Lead, AEE, and AJV to ensure the agency is consistently applying policy and programs regarding aircraft noise. Receives training on current FAA noise programs, models and environmental and noise policies to ensure an expert understanding of the principles to convey to the public. Perform other duties as assigned.

Requirements

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Designated or Random Drug Testing required.

Qualifications

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience may include but is not limited to: Experience organizing and leading aspects of community outreach activities. Experience analyzing issues related to National Airspace System procedures and/or policies.Qualifications must be met by the closing date of this vacancy announcement.Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed under the Evaluation Criteria section. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Contacts

  • Address Federal Aviation Administration AEA Regional HR Services Branch 1 Aviation Plaza, Room 207 AHF-N610 Jamaica, NY 11434 US
  • Name: Shawn Farmer
  • Phone: 1 (718) 553-4175
  • Email: [email protected]

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