This position is with the Small Business Administration, Office of the Chief Information Officer in Washington D.C. Responsible for overall effectiveness of the Technology Business Management (TBM) program, executing the strategy as set forth by Office of Management and Budget to communicate the cost, quantity, and value of IT investments, and linking IT costs and metrics to business metrics for data driven decision making.

Duties

Matures SBA's TBM capabilities to ensure SBA's TBM data is the backbone to the Capital Planning Investment Control (CPIC) process. Performs benchmarking and trend analysis of IT costs. Model cost and other metrics. Ensures each level of governance (and associated governance bodies) have the means to obtain the right information to be able to make properly informed decisions. Communicate verbally and in writing with senior executives, program leadership and key stakeholders within the agency and throughout the federal government and industry. Performs other duties as assigned. This is a bargaining unit position with AFGE Local 228. This is not a (drug) testing designated position (TDP).

Requirements

• You must be a U.S. Citizen
• You must successfully complete a background investigation.
• You may be required to serve a one-year probationary period.

Qualifications

BASIC REQUIREMENTS This position requires that you have IT-related experience demonstrating each of the four competencies as noted below. This experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must describe each of the four competencies in order to receive credit. Not including this information in your application will make you not qualified. (1) ATTENTION TO DETAIL - Is thorough when performing work and conscientious about attending to detail; AND (2) CUSTOMER SERVICE - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; AND (3) ORAL COMMUNICATION - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; AND (4) PROBLEM SOLVING - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND MINIMUM/ADDITIONAL REQUIREMENTS Specialized Experience: In addition, I have one year of specialized experience, equivalent to the GS-13 grade level in the Federal Service, obtained in either the private or public sector: (1) Communicating the cost, quantity, and value of IT investments, and linking IT costs and metrics to business metrics of data driven decision making; AND (2) IT services and financial management including budgeting, cost allocations, capital and operating expense handling, IT program portfolio and investment management and application/infrastructure support; AND (3) Collaborating with and advising other managers and staff on polices and processes on information management; AND (4) Preparing briefing materials for internal and external purposes. BE CLEAR AND SPECIFIC; WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must contain sufficiently detailed information upon which to make a qualification determination. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: Information Technology Management (Alternative A) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by 11:59 pm (Eastern Time) on 03/06/2024.

Education

Education may not be substituted for experience for this position.

Contacts

• Address Office of the Chief Information Officer 409 3rd Street SW Suite 4000 Washington, DC 20416 US
• Name: Kathleen Schrank
• Email: [email protected]