About the Position: This Medical Support Assistant (Office Automation) position is located at Army Hlth Clin Carlisle Bar Dir of Branch Clinics Army Health Clinic Patient Administration Service This is a Direct Hire Solicitation

Duties

Receive patients and visitors as the initial point of contact, in person or telephonically. Maintain and monitor patient appointment schedules for the clinic/practice. Record and relay messages and/or redirect calls. Provide information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc. Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification. Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Tier 1 security investigation or access for the duration of employment. A background investigation and credit check are required.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• This position requires the incumbent to have tuberculosis testing.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes documenting patient charts in a medical treatment facility (MTF) or clinic setting; scheduling patient appointments and/or coordinating patient referral appointments; preparing a variety of reports utilizing MTF office automation tools; and knowledge of medical terminology.This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. AND Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83EG DHA STAND-ALONE MKT-AHC CARLISLE BAR DO NOT USE Carlisle, PA 17013 US
• Name: Army Applicant Help Desk