The Patient Safety Manager (PSM) is a registered professional nurse, qualified by education and experience to provide clinical and administrative oversight to the quality of patient care and the appropriateness and timeliness of services provided. The PSM leads improvements in the safety and quality of Veterans' health care across all BVAMC programs and facilities by implementing the VHA NCPS' systems-focused processes to prevent patient harm.

Duties

Duties and Responsibilities include but are not limited to the following: Develops, implements, evaluates, sustains, and reports on all patient safety related programs, processes, and activities to maintain the safety and quality of BVAMC patient care in compliance with VHA and accreditation guidance. This includes time sensitive review, investigation, analysis, and reporting of BVAMC incident/close call event reports and initiating appropriate immediate, short-, and long-term actions to preserve patient safety and health. Convenes multidisciplinary stakeholder workgroups to recommend retrospective (RCA) and prospective (HFMEA) system improvements to ensure patients safety. Utilizes Patient Safety/Sentinel Event Alerts and Recalls identifying and eliminating threats to patient safety. Competently assumes the leadership roles and responsibilities of the PSM, providing collaborative evaluations of the interconnected system factors that influence patient safety (structures, processes, stakeholder actions, and care outcomes). Recommends improvements to reduce risk of harm and improve patient care safety and quality through high reliability activities and compliance with VHA, accreditation, and evidence-based practice guidelines. Applies leadership, communication, team building, cognitive, and problem-solving skills; and principles of adult education to improve staff knowledge and attitudes about, and skills required for compliance with organizational and accreditation standards and guidance related to patient safety. Serves as patient safety and quality content expert for BVAMC staff at all program, governance, and organizational levels to support strategic planning, decision making, organizational initiatives, and performance improvement interventions. Participates in leadership and mentorship activities to create professional development opportunities for staff and build organizational resources and capacity to promote and ensure delivery of safe, high quality patient care. Combines organizational mission, priorities, and values with professional knowledge and competence to develop, implement, and evaluate the strategies and actions needed to achieve patient safety, quality, and performance improvement outcomes for the PSP, QPI Service, BVAMC, and NCPS. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday; 7:30am - 4:00pm Compressed/Flexible Tour: Available Telework: Ad-Hoc only. Virtual: This is not a virtual position. Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Preferred Experience: Minimum of 1 year experience in role of patient safety manager required. Experience with Root Cause Analyses (RCA) facilitation, Joint Patient Safety Reporting (JPSR), sentinel event investigation, patient safety alerts and recalls, and completing pro-active risk assessments strongly preferred. Masters degree in nursing or related field strongly preferred. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12325029. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience. Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. *Note: Foreign education programs/degrees are not creditable as related degrees. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: Light lifting, under 15 pounds; Light carrying, under 15 pounds; Reaching above shoulder; Use of fingers; Walking (1 hour); Standing (1 hour); Climbing, legs only (.1 hour); Both legs required; Near vision correctable at 13" to 16" to Jaeger 1 to 4. Environmental Factors: Outside and inside; Slippery or uneven walking surfaces; Working closely with others; Working alone.

Contacts

• Address Boise VA Medical Center 500 West Fort Street Boise, ID 83702 US
• Name: Aaron Dorris
• Phone: (208) 422-1000 X7017
• Email: [email protected]