This position is organizationally aligned to Audiology Service, Geriatrics & Rehabilitation Service, at the VAIHCS. The primary purpose of this position is patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties.

Duties

Greeting and escorting patients Instructing/counseling on hearing loss, hearing aids or other assistive listening devices, individually or group setting Troubleshooting hearing aids and repairing devices Preparing patients for advanced diagnostic procedures such as evoked potentials Collaborating with audiology team to develop training programs for patients and staff. Receives and screens calls Medical record documentation Managing office supplies Certifying and issuing hearing aids, entering orders and repairs Completing adjustments to hearing aid settings as outlined in the audiologist's plan of care Work Schedule: 7:00am-3:30pm Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Experience and Education: (a) Experience: GS-07: Completion of one year of progressive experience and/or experience equivalent to the next lower grade level (GS-6) directly related to the position being filled. Experience includes: completing visual and auditory checks of hearing aids and hearing assistive technology; repairing or returning hearing aids to the factory; restoring hearing aid or hearing assistive technology settings after repair or replacement; and ordering, registering, certifying, issuing and tracking prosthetic devices and setting up and delivering face to face and telehealth visits -OR- (b) Education: Successful completion of two academic years above high school leading to an associate degree or a bachelor's degree with at least 12 semester hours in courses related to the health care industry. Transcripts Required. -OR- (c) Experience/Education Combination: Equivalent combinations of creditable experience and education which are qualifying for meeting the basic requirements. An example of a combination of experience/education is three months of experience comparable to the next lower level which demonstrates the knowledge, skills and abilities related to the duties of the position to be filled and one year above high school with a minimum of 6 semester hours related to the health care industry. Transcripts Required. Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met for grade determination: Experience: GS-07: Completion of one year of progressive experience and/or experience equivalent to the next lower grade level directly related to the position being filled. AND (2) Demonstrated Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs: KSA 1 - Ability to mentor and train new HTAs. KSA 2 - Ability to prepare patients for advanced testing procedures performed by the audiologist, such as evoked potentials. KSA 3 - Ability to develop and implement the technician role for a program in a focused area of audiology. References: VA Handbook 5005/143; PART II; APPENDIX G70; dated May 13, 2021. The full performance level of this vacancy is GS-7. Physical Requirements: The work is primarily sedentary, but also requires some standing, walking, bending, lifting and carrying of light items. The work requires above average dexterity to manipulate small hearing aid parts.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Danville VA Medical Center 1900 East Main Street Danville, IL 61832 US
• Name: Amber Penry
• Phone: 217-554-5961
• Email: [email protected]