The Nurse IV: Chief, Quality Management executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross services and/or discipline lines and, influence the organizational healthcare mission.

Duties

The Chief, Quality Management executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines, influence organizational culture, mission, Veteran experience, and health care outcomes and operations. The Chief Quality Management is responsible for administrative functions of assigned units/programs. Functions as an administrator, educator, and consultant utilizing management theory in collaboration with other services and departments. Establishes and maintains effective relationships with medical center personnel and relates effectively with customers, families, and the community, as well as program and service managers and leaders at local, network, and national levels. Key relationships with staff are needed to (1) Assist managers/supervisors and advanced practitioners to execute the functions and activities expected of them; (2) Contribute ideas and recommendations for the establishment and revision of standards of care, policies, and objectives for the enhancement of health care across the organization; (3) Assist in policymaking decisions as related to customer service and the overall functioning of administrative and clinical programs; and (4) Collaborate with other health care staff to establish, maintain, and improve programs that cross multiple service and/or discipline lines and influence organizational mission, Veteran and employee engagement, and health care quality. The Chief, Quality Management, as a licensed professional, will be responsible and accountable for his/her practice. Nurses must adhere to the organization's mission and the ICARE values The Chief Quality Management is accountable to the Medical Center Director for assisting in the organization and management of Quality Programs and overall quality of the Medical Center. The Chief Quality Management provides leadership that is characterized by substantial and continuous responsibility and accountability for integrated programs that cross service and/or discipline lines and influences organizational mission and health care. The Chief Quality Management is responsible for coordination and leadership in all quality and performance activities throughout the facility. This position is dedicated to the pursuit of higher facility-wide performance in each domain of value (quality, satisfaction, efficiency) through application of expertise, influence, management, and leadership in the following programmatic areas: Risk Management/Utilization Review Patient Safety, Infection Control and Prevention External Reviews/Accreditation Establish and Revise Standards of Care, Administrative & Clinical Guideline Development and Implementation, Continuous Quality Improvement/Performance Measurement Data Management and Analysis, Facility Performance, Organizational Development and Change Management, Peer Review, Health Promotion and Disease Prevention He/she must establish and maintain effective relationships with all levels of medical center personnel and relate effectively with all customers, the community, and program and service leaders at the local and network levels. The incumbent is responsible for developing and monitoring process improvement programs according to medical center policy, regulatory standards, and determined need. He/she is responsible for updating and facilitating implementation of hospital policies regarding quality management programs. Incumbent ensures programmatic compliance with all standards, policies, directives, mandates, and regulations, including Joint Commission (JC), VA Directives, and other appropriate, regulatory agency standards governing the management of quality management program data requirements. Provides leadership and direction for the quality control and assurance program that continually assesses and improves compliance with requirements, standards, and guidelines. All other duties and responsibilities as assigned VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 0800-1600 Compressed/Flexible: Not Available Telework: Ad-hoc Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Education: Graduate of a school of professional nursing. Nursing education must be from a school of professional nursing accredited by one of the following accrediting organizations at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). Nursing Bridge Programs: Nursing bridge programs are accelerated nurse education programs which rely upon existing nursing knowledge and education. Graduates from nursing bridge programs that meet accreditation requirements specific grade level requirements in this standard must also be met in addition to the following: (a) Master's Level Bridge Program Education Appointments Prior to Graduation. Individuals attending a master's level bridge program in nursing who achieve the level in their education in which they have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on a temporary basis for any period up to three years contingent upon full completion of the professional nursing education program, if education verification provided by the school supports the Bachelor of Science in Nursing (BSN) equivalency. Upon successful completion and graduation from the bridge program, the Nurse may be converted to a permanent appointment under the provisions of section 7401(a)(1) of title 38. Failure to complete the bridge program on which the temporary appointment was based will result in termination of the appointment. Foreign Education: Graduates of foreign schools of professional nursing who possess a current, full, active and unrestricted registration (see paragraph 3c) will meet the requirement of graduation from an approved school of professional nursing to warrant appointment as a Nurse who has completed an associate degree level Nursing education program. In order to grant credit towards an appointment based on foreign nursing education higher than the associate degree level, formal degree equivalency validation from a recognized degree equivalency evaluation agency accepted by VA such as the International Consultants of Delaware (ICD) must be obtained. Degree in a Related Field. A graduate level or doctorate degree in health care/management related fields from an institution accredited by the State and approved by the Department of Education at the time the candidate completed the program may be credited as specifically indicated in grade requirements. The graduate level or doctorate degree and coursework must provide evidence in support of the nursing role and duties associated with the assignment and grade level. Foreign education programs/degrees are not creditable as related degrees. Licensure and Certification: The following licensure and certification requirements are considered conditions of employment. All Nurses must possess and maintain an active, current, full and unrestricted license as a Nurse to practice in a State, Territory or Commonwealth of the United States, or in the District of Columbia. Grade Determination. In addition to the basic qualification requirements, the grade level of Nurse (any assignment) is based on a combination of education and experience. Beyond the minimum education requirements, grade determination for appointment, advancement and promotion will be based on the following specific requirement for Nurses: Nurse IV Master's degree in nursing or related field and 4 years of professional nursing experience, 1 of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV. or Master's degree in a related field and a bachelor level degree in nursing and 4 years of professional nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV. or Doctorate in nursing and 3 years of professional nursing experience, 1 of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV. or Doctorate degree in a related field and a master or bachelor level degree in nursing and 3 years of professional nursing experience, 1 of which is specialized nursing experience equivalent to Nurse III and meets all dimension requirements for Nurse IV. DIMENSION OF NURSING: Leadership: Inspires individual and organizational excellence, creates a shared vision, and successfully leads change to improve organizational performance?& attain measurable performance outcomes. Business Acumen: Uses business models and applies fundamental concepts of economics to programs under his/her leadership. Inspiring an Industry-Leading Culture: Employs an industry-leading, shared decision-making culture. Cultivates a diverse and inclusive workforce that serves Veterans, families and caregivers of all backgrounds and builds trust, cultural competencies and catalyzes dynamic teams at the program or service level. Communication and Relationship Management: Demonstrates effective relationship management, communication, facilitation, and negotiation across diverse cultures using a broad range of technology platforms to influence, inspire, and motivate others within or outside their program/service. Professional and Social Responsibility: Operationalizes a culture of holistic care, health advocacy and health equity. Applies ethical principles in decision-making at the program or service level. Advances nursing knowledge through health science research and the translation and dissemination of evidence into practice to maximize the value to Veterans and the community. Note regarding MSN degrees: If your MSN was obtained via a Bridge Program that qualifies for professional nursing registration, a BSN is not required. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: VA Regulations, specifically VA Handbook 5019

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address James E Van Zandt VA Medical Center 2907 Pleasant Valley Boulevard Altoona, PA 16602 US
• Name: Esperanza Obinyan
• Email: [email protected]