The PACT RN Care Manager is a professional registered nurse who is accountable for the management of a high-risk group of patients in Primary Care. The RN Care Manager facilitates an interdisciplinary approach to high quality, cost effective and customer focused patient-centered health care.

Duties

The RN Care Manager uses the nursing process and evidence-based practice to collaborate with the expanded team in developing the patient-driven care plan for life. The RN Care Manager is a member of the team. The RN Care Manager is responsible for collaborating with services internal and external to the VA to facilitate care. The RN Care Manager provides patient and family health education with a focus on self-management, prevention, and wellness, based on the patient's goals. The RN Care Manager demonstrates leadership by serving as an advocate for patients, and a team leader with colleagues as she/he continues to enhance his/her own and the team's professional growth, development, and practice. Work Schedule: Monday -Friday 8:00 am -4:30pm Financial Disclosure Report: Not required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Licensure: Nurse. All Nurses must possess and maintain an active, current, full and unrestricted license as a Nurse to practice in a State, Territory or Commonwealth of the United States, or in the District of Columbia Education. Graduate of a school of professional nursing. Nursing education must be from a school of professional nursing accredited by one of the following accrediting organizations at the time the program was completed by the applicant ACEN or CCEN. Grandfathering Provision. All persons employed in VHA in this occupational series and performing the duties as described in the qualification standard on the effective date of this qualification standard are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Grade Determination: In addition to the basic qualification requirements, the grade level of Nurse (any assignment) is based on a combination of education and experience. Beyond the minimum education requirements, grade determination for appointment, advancement and promotion will be based on the following specific requirement for Nurses: Preferred : At least 3 years ambulatory/outpatient nursing experience Nurse I, Level 1. (a) Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. (b) Education and Experience Requirement. Diploma or associate degree in nursing with no professional nursing experience.Dimension Requirement. Nurses at Nurse I, Level 1 are expected to meet the following dimension requirements: i Practice. Knowledge of professional nursing practice and the ability to apply the nursing process (assessment, diagnosis, outcome identification, planning implementation and evaluation) with close supervision. ii Veteran/Patient Driven Care. Knowledge of Veteran/patient driven care, patient experience, satisfaction and safety. iii Leadership. Communicates, collaborates and utilizes leadership principles to perform as an effective member of the interprofessional team. iv Professional Development. Incorporates educational resources/opportunities and self-evaluation for professional growth. v Evidence-Based Practice/Research. Awareness of evidence based practice/research to improve quality of care and resource utilization. Nurse I, Level 2. (a) Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. (b) Education and Experience Requirement. i Diploma or associate degree in nursing and one year of specialized nursing experience equivalent to a Nurse I, Level 1 OR ii Bachelor's degree in nursing and no professional nursing experience. (c) Dimension Requirement. Nurse I, Level 3. (a) Scope. Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. (b) Education and Experience Requirement. i Diploma or associate degree in nursing and two years of professional nursing experience, one of which is a year of specialized nursing experience equivalent to Nurse I, Level 2. OR ii Bachelor's degree in nursing and one year of professional nursing experience equivalent to Nurse I, Level 2. OR iii Master's degree in nursing and no professional nursing experience. OR iv Master's degree in a related field with a bachelor's degree in nursing with no professional nursing experience. (c) Dimension Requirement. Nurse II. (a) Scope. Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. (b) Education and Experience Requirement. i Bachelor's degree in nursing and two years of professional nursing experience, one of which is a year of specialized nursing experience equivalent to Nurse I, Level 3. OR ii Master's degree in nursing with one year of specialized nursing experience equivalent to Nurse I, Level 3. OR iii Master's degree in a related field with a bachelor's degree in nursing with one year of specialized nursing experience equivalent to Nurse I, Level 3. OR iv Doctorate degree in nursing with no professional nursing experience. OR v Doctorate degree in a related field with a master's or bachelor's degree in nursing with no professional nursing experience. (c) Dimension Requirement. Nurse III. (a) Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. (b) Education and Experience Requirement. i Master's degree in nursing with two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III. OR ii Master's degree in a related field with a bachelor's degree in nursing with two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III. OR iii Doctorate degree in nursing with one year of specialized nursing experience which is equivalent to Nurse II and meets all dimension requirements for Nurse III. OR iv Doctorate degree in a related field with a master's or bachelor's degree in nursing with one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. (c) Dimension Requirement. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: This position requires visual acuity, keen hearing, clear distinctive speech, and dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, pulling, and pushing. Transferring patients and objects may be required. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. Must complete annual Employee Health requirements, such as annual TB screening or testing, as a condition of employment.

Contacts

• Address Wilmington VA Medical Center 1601 Kirkwood Highway Wilmington, DE 19805 US
• Name: Claudette Edwards
• Phone: (215) 823-5800
• Email: [email protected]