Job opening: Student Trainee (Office Support Clerk) (OA)
Salary: $31 512 - 40 964 per year
Published at: Feb 20 2024
Employment Type: Full-time
About the Position: Position(s) will be filled under the Department of the Army Pathways Intern Program. Click here or more information on Pathways program participation.
Position is located at US Army Cadet Command, DCS, G-1, Cadet Summer Training, Fort Knox, KY.
This Pathways Intern position is a TEMPORARY position. This position cannot exceed 120 days and cannot be extended and/or converted to a permanent position.
Duties
Pathways Internship positions provide for development and training. Assignments become more responsible as incumbent increases knowledge and skills through work experience and academic training. At the full-performance level, you will be expected to:
Greet and direct visitors, customers, or employees to appropriate person or office.
Ascertain the nature of call or visit to direct the caller appropriately.
Exercise tact and discretion when responding to customer service requests.
Follow-up on inquires submitted by applicants or employees to ensure proper resolution.
Maintain a tracking mechanism to follow up on outstanding actions.
Maintain files according to a recordkeeping system.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Pathways Internship Program Participants must be at least 18 years of age
- Participants must maintain a Grade Point Average of 2.5 or higher.
- Participants must sign an Internship Program Participant Agreement.
- Participants must be accepted for enrollment or enrolled at least half time pursuing a degree or certificate.
- Must obtain a basic clearance.
Qualifications
Who May Apply: Students who are eligible for participation in the Department of the Army Internship Program:
Positions are open to current students pursuing a qualifying degree or certificate in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution on at least a half-time basis (as defined by the institution in which the student is enrolled). Short-term training programs (e.g., several two-week programs completed) are not considered an academic course of study.
Internship for current students in good standing at an accredited education.
For this internship, you must be able to work Full -Time.
This intern position is designed to prepare a student trainee for employment after graduation as a Student Trainee (Office Support Clerk)(Office Automation). Interns will be assigned tasks designed to increase familiarity with the target occupation in a real world work environment.
To qualify for a Pathways Internship as a GS-03, students must have completed one full academic year of post-high school study.
For qualification purposes, an academic year is computed as follows:
At the undergraduate level, successfully completed education that has not led to possession of a degree is credited based on its relationship to 120 semester hours or 180 quarter hours. For example, 30 semester hours or 45 quarter hours is comparable to 1 year of undergraduate education. Four years of progressive study or 120 semester hours meets the degree requirements. Additional credit cannot be given for duplicate course work.
For study at a business or technical school, 36 weeks of study (20+ classroom hours per week) is comparable to 1 academic year above high school.
An academic year of graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 academic year of full-time study. This determination is made based on normal course loads for a full year of study in the graduate program. If that information cannot be obtained from the school, 18 semester hours or 27 quarter hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.
When academic credit is expressed in contract months, units, or other terms that differ from conventional semester or quarter hours, it is the responsibility of the applicant to provide an interpretation of such credits from the appropriate institution in order to equate them to the semester or quarter hours specified in the standard.
NOTE: If your college, vocational, trade, technical or high schools' definition of "academic year" differs from above, you must submit proof of this difference (e.g., copy of course catalog that defines an academic year). Absent this documentation, you will screened for academic qualifications based on the academic hours as defined in the bullets above.
You will be evaluated on the basis of your level of competency in the following areas:
ClericalComputer SkillsCustomer ServiceWriting
Education
For this internship, you must have:
- General Experience: Six months of general experience.
General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, typing, filing, reviewing correspondences, receiving/ directing people who call or visit.
OR
Education: One year of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 6. Then divide your semester hours of education by 30. Add the two percentages.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Contacts
- Address DM-APF-W0MTAA HQ USA CADET CMD
DO NOT MAIL
Fort Knox, KY 40121
US
- Name: Army Applicant Help Desk
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