VHA has adopted the HR Modernization and Shared Services Implementation, which is a new model of organizing and consolidating essential Human Resource (HR) functions and services to the Network level. This streamlined and focused approach moves VHA forward in its continuum of providing comprehensive, compassionate, and coordinated care to Veterans.

Duties

Major Duties: The incumbent will independently to provide administrative, clerical, and technical support for the VISN 4 Consolidated Human Resources Office, with additional responsibilities related to VISN functions like managing comprehensive programs, action items, coordinating correspondence, performing timekeeping, TMS administration and a variety of related administrative and technical functions in support of the Consolidated VISNHR Office. Much of the work received from outside the office, such as action items from Central Office and requests from Congressional Offices include an externally determined deadline. There are typically multiple assignments received at one time, many with established deadlines determining their priority. The incumbent ensures the work is acted on in a prompt manner and sets a deadline. The deadline set will ensure there is sufficient time to review the documents, provide edits, and ensure the action item is complete or the document is signature ready to meet the external deadline. The incumbent must be able to write in a clear, professional, business style. Perform office duties using a multitude of software applications such as Outlook, Word, Excel, PowerPoint, SharePoint, HRsmart. They must have competency in the sophisticated handling of high profile and complex interactions, to include Veteran patients, Congressional offices, and VACentral Office. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 8:00 AM - 4:30 PM Monday - Friday Compressed/Flexible: May be Available Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD01749A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/23/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-05 Grade Level- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Administrative, clerical, database utilization, timekeeping, and scheduling. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have To qualify based on education for this grade level you must have 4 years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond You must have an combination of specialized experience and education beyond High School. GS-06 Grade Level- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: reviewing timecard for accuracy, creating correspondences, reports, memorandums and other forms of written and electronic communication, answering phone calls, tracking and maintaining items due for action and completion. GS-07 Grade Level- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing clerical or administrative support functions for a business or an organization such as creating and/or maintaining administrative office files; and Utilizing software programs, such as Microsoft Office, Word, Excel, and Outlook to produce/prepare a variety of documents such as reports, spreadsheets, correspondences, or other documents; and Providing customer service by communicating with customers, appropriately, by providing information and/or responding to inquiries, reviewing correspondences for accuracy. In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skill: 40 words per minute typing speed You will be rated on the following Competencies for this position: Administration and ManagementClericalCommunicationComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary and is performed at a computer. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VHA VISN 4 Human Resources 1010 DELAFIELD ROAD BUILDING 70 PITTSBURGH, PA 15215-1802 US
• Name: Shanice Moore
• Email: [email protected]