You will serve as a CONTACT REPRESENATATIVE in the Directorate for Administration, Patient Administration Department of NMRTC CAMP LEJEUNE NC.

Duties

You will provides administrative support services to service members undergoing processing through the Medical Evaluation Board (MEB) and the entire Disability Evaluation System (DES). You will gather required documentation from physicians, members, and parent command to ensure all abnormal conditions are assessed; and coordinates consultation to specialty clinics if necessary. You will explain the significance of completion of forms (intake form, physical form) to ensure all conditions are assessed accurately during the Medical Evaluation Board process. You will ensure each case is procedurally correct, complete, consistent, compliant and authentic. You will utilize the Disability Evaluation System database, VA Tracking Application, and the Medical Board Online Tri-Service Tracking System to collect information on all personnel receiving medical boards. You will track the progress of the medical board throughout the facility, automate production of all local forms necessary in the medical board process; to include demographics and board results.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-6 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Performs initial screening of active duty service members at onset of Medical Evaluation Board recommendation in order to collect record and verify information; Explains the Disability Evaluation System process, the applicable rules, regulations, procedures, and requirements of the Medical Evaluation Board, which includes; but is not limited to explanations or justification of recommendations, medical evidence, and disposition of cases to patients; and Performs a variety of standard and non-standard clerical duties to coordinate travel arrangements, services, and medical appointments. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0900/contact-representative-series-0962/ https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Contacts

• Address NMRTC CAMP LEJEUNE NC 100 Brewster Blvd Camp Lejeune, NC 28547-2538 US
• Name: Department of Navy EIC
• Email: [email protected]