The primary purpose of this position is to provide information and advice to military and civilian personnel regarding their entitlements for shipment and storage of personal property (e.g., household goods, unaccompanied baggage, privately owned vehicles, and special items such as mobile homes and large boats). Movement of personal property can either be domestic or international.

Duties

Use a variety of instructions and regulations to counsel personnel and their dependents in groups or individually regarding submitting an application for the shipment and storage of household goods, personal baggage, mobile homes, etc. Determine members' entitlements and responsibilities from special orders and movements. Consider factors such as age and condition of the item to determine the kind of special handling needed to transport property safely (e.g., blocking and bracing, pre-movement surveys, special carrier equipment, etc.). Prepare and record estimates of members' potential savings by use of a DITY move. Prepare requests to recover excess costs, instructions on office procedures, requests for information, item descriptions, reports, and routine letters.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see Legal and Regulatory Guide
• Travel and relocation expenses will not be paid
• This position is subject to provisions of the DoD Priority Placement Program
• Typing and computer operations is performed however, a qualified typist is not required
• Disclosure of Political Appointments is required
• Direct Deposit: All federal employees are required to have direct deposit.
• 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.
• This position will be filled at the GS-5 level with promotion potential to the GS-6. The individual selected for this position may be promoted to the target level without further competition upon meeting any legal and regulatory requirements.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Group Standard for Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one year of specialized experience equivalent to the GS-4 level (or other equivalent pay systems) in federal service which equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position. Specialized experience is experience scheduling appointments; maintaining automated appointment systems; greeting customers; computing and collecting excess cost for excess weight; establishing and maintaining files and assisting with the counseling of customers. OR EDUCATION: Successful completion of at least four year of education above high school. NOTE: YOU MUST SUBMIT COPIES OF YOUR TRANSCRIPTS AT THE TIME YOU APPLY IF QUALIFYING BASED ON EDUCATION. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100 percent. To combine education and experience, determine the total qualifying experience as a percentage of the experience required for the grade level. Then determine the education as a percentage of the education required for the grade level. Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. NOTE: YOU MUST SUBMIT COPIES OF YOUR TRANSCRIPTS AT THE TIME YOU APPLY IF QUALIFYING BASED ON EDUCATION. To view qualifying educational requirements, click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/transportation-clerk-and-assistant-series-2102/ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the full range of transportation operations as related to the shipment of personal property. 2. Knowledge of the instructions, regulations, directives, local operating procedures, governing entitlements, and shipment of personal property. 3. Ability to analyze, correlate, and evaluate transportation data. 4. Ability to respond to a range of questions from agencies, activity personnel, customers, commercial carriers, and/or others regarding the shipment and storage of household goods. 5. Ability to communicate effectively, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Ellsworth AFB 1000 Ellsworth Street Suite 2300 Ellsworth AFB, SD 57706 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]