This position is located in Primary Care services at the Phoenix VA Health Care System. This individual is responsible for assisting the Associate Chief of Staff and the Administrative Officer (AO) in the coordination of day-to-day operations to support the delivery of clinical and food service operations within the Phoenix VA Health Care System and its Community Based Outpatient Clinics.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The major duties and responsibilities include but are not limited to: Provides a full range of administrative support duties such as collecting data, preparing various reports, and records management. Performs general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. Handles confidential information with discretion. Receives, reviews, and directs incoming correspondence, directives, and publications. Utilizes independent judgement based upon knowledge and understanding in determining what correspondence, directives, and/or publications require the attention of the ACOS or others within the service. Greets persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. Maintains the ACOS and the Administrative Officer's calendar. Responsible for scheduling appointments, conference calls, meetings, and other obligations. Arranges hotel reservations, coordinates travel arrangements for trips to conferences, meetings, for the ACOS, AO, as well as visitors. Arranges for transportation for internal and external visitors to attend meetings and conferences. Prepares invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software. Answers phone calls and direct calls to appropriate parties or take messages. Tracks controlled correspondence such as reports, newsletters, congressional, and action items to improve accuracy and style. Ensures timely submission for the ACOS review and signature to meet established deadlines. Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Financial Disclosure Report: Not Required

Requirements

Qualifications

TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. ~AND~ To qualify for this position at the GS-6 level, applicants must meet the following: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to the next lower grade level (GS-5) in Federal Service, that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Secretary (Office Automation), GS-6 position, and that is typically in or related to the work of this position. Specialized Experience includes: receiving visitors and telephone calls to the office; scheduling appointments; coordinating meetings and conferences; preparing correspondence, reports, memoranda, and other forms of written communication; preparing travel arrangements; utilizing office automation software and maintaining files. This experience must be detailed in your resume to receive credit. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Administration and ManagementAttention to DetailCustomer Service (Clerical/Technical)Writing IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Requires walking, standing, bending, and carrying light items. The work is mostly sedentary; however bending and standing is required to retrieve files. Some walking and driving are required between various offices and buildings on the campuses. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Carl T Hayden Veterans' Administration Medical Center 650 East Indian School Road Phoenix, AZ 85012 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]