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Job opening: MAIL ASSISTANT

Salary: $44 748 - 58 174 per year
Published at: Feb 09 2024
Employment Type: Full-time
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide installation wide postal operations by processing and distributing all incoming, outgoing and intrabase official communications, as well as the safeguarding and processing of classified mail, transiting Joint Base San Antonio (JBSA) in support of the official mail cost control program.

Duties

Provides official/personal mail service in accordance with DoD 4525.6-M, DoD Postal Manual and DoD 4525.8-M, DoD Official Mail Manual; DoDI 4525.8/AF Sup 1; Official Mail and Distribution Management; and Cost Control Program. Processes annually more than 4 million pieces of official and personnel mail at three official mail centers JBSA Ft Sam Houston, Lackland AFB and Randolph AFB Official Mail Centers (OMC), six postal service centers, Randolph Postal Service Center (PSC), Lackland Postal Service Centers (PSC #2, #3 and #7) and a Student Mail Center (SMC) and Benner Barracks at JBSA-Fort Sam Houston. Accountable Mail: To provide accountability and control of classified communications; to provide document security services; and to provide office automation and clerical support for the Operations Flight. Receives, records, sorts, transports, controls, and processes all incoming and outgoing special services mail, i.e. registered, express, certified, insured, and other various extra service articles personally through the window to the addressee/authorized agent and to various organizations and mailrooms designated mail orderlies and mail clerks. Provides expedient and complete mail like matter services sent via commercial carriers. Responsible for securely receiving, controlling and processing commercial carrier parcels (i.e. UPS and FedEx parcels). To provide first-line defense of Mail Security for JBSA customers and serviced activities. Responsible for knowing the characteristics of suspicious mail items and the proper procedures for handling and reporting suspicious mail items to the proper authorities. Maintains and Operates as a Unit Mail Clerk. Responsible for assigning and withdrawal of receptacles for TDY, student and permanent party postal lock boxes, changing combinations/ keys, redirecting undeliverable mail. Receives, unloads, sorts, and processes incoming shipments of mail trays, parcels, sacks, and correspondence into postal receptacles.

Requirements

  • Must complete initial online questionnaire and additional assessment(s)
  • U.S. Citizenship is required
  • Males must be registered for Selective Service, see www.sss.gov
  • If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
  • This position is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • All federal employees are required to have direct deposit.
  • Must have a valid and current driver’s license in order to operate a motor vehicle to transport mail.
  • Must be able to obtain and maintain a secret security clearance.
  • This position a qualified typist is highly desired.
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Must not have been previously relieved for cause from duty with postal or other communications activities.
  • May be required to work overtime on an emergency basis.
  • May be required to travel by military or commercial aircraft in the performance of temporary duty or training assignments.
  • Must be physically capable of lifting and moving heavy items on a recurring basis for short periods.
  • The work requires substantial lifting of boxes, cartons and mail sacks, weighing up to 70 lbs., substantial standing, bending, walking and occasionally climbing one to three flights of stairs with heavy mail sacks or boxes weighing up to 70 lbs.
  • Must be able to complete a pre-employment physical examination.
  • Incumbent’s normal workday consists of heavy lifting, standing, bending, reaching, or using automated systems in a warehouse like environment with occupational outside exposure.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience include: applying U.S. Postal Service and government publications governing the control and processing of various types of mail, including special services mail, official mail (routine and accountable), parcels, domestic and international mail; utilizing postal, acquisition, and administrative communications directives and policies to effectively ensure enforcement; recognize problems within the organization and recommend improved procedures and methods to increase efficiency; utilize Microsoft Office suites to perform everyday office activities and produce a variety of complex textual documents such as reports, lists, and letters; apply security regulations, established guidelines, procedures, and practices for handling sensitive documents; coordination through organization, USPS and private carriers; input data into an automated data processing system to track accountable mail. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the functions, organizational structures and locations of the units serviced in order effectively receive, organize, and deliver administrative communications in an expeditious manner. 2. Extensive knowledge of postal and agency instructions governing the receiving, controlling, transporting and processing of all classes of mail, including special services mail and commercial carrier mail like matter. 3. Knowledge of DoD, Air Force, USPS, OSHA safety and security regulations, practices, and procedures of the Postal Service Centers and the Official Mail Center regulations. 4. Ability to input data into an automated data processing system used for processing mail in order to keep track of accountable mail. 5. Knowledge of automated mail sorting equipment, mail metering systems, and accountable mail systems in order to sort and distribute mail. 6. Ability to communicate effectively, both orally and in writing in order to establish and maintain productive work relationships within the organization and to provide customer mail service and support to numerous personnel within and outside the organization. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ADDITIONAL CONDITIONS OF EMPLOYMENT This is a Testing Designated Position (TDP). The employee is subject to random drug testing. The incumbent is subject to pre-employment drug testing and participation in random drug testing as a condition of employment in accordance with AFM 44-198, Air Force Civilian Drug Demand Reduction Program.

Education

********************ADDITIONAL INFORMATION FOR ACTIVE DUTY SERVICES MEMBERS********************

ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:
  • Name/Rank/Grade of Service Member
  • Branch of Armed Forces
  • Dates of Active Service (Start and End Date(s)
  • Expected Date of Discharge/Release from Active Duty
  • Terminal leave start date (if applicable)
  • Expected character of service (honorable or general) and type of separation (i.e. separation or retirement)
  • Must be certified within 120 days of anticipated discharge
  • Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.
Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt

Contacts

  • Address JBSA Fort Sam Houston 2484 Stanley Rd, Bldg 2263, Ste 323 JBSA Fort Sam Houston, TX 78234 US
  • Name: Total Force Service Center
  • Phone: 1-800-525-0102
  • Email: [email protected]

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