About the position: This position will be assigned to the Holloman Inn on Holloman Air Force Base, New Mexico. This position is a flexible position (0-40 hours per week). Work schedule will be rotating shifts, days and nights, weekends and holidays. MSP is not lost if selected for this position.

Duties

The primary purpose of this position is to provide front desk, guest services support for lodging operations. The primary duties of this position include, but are not limited to: Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12307142

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires the incumbent to be of legal age to sell alcoholic beverages.
• This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations.

Qualifications

Area of Consideration: The Area of Consideration for this vacancy announcement is US Citizens and legal US residents within a 100 mile radius of Holloman AFB, New Mexico. Recruitment limited only to the local commuting area of Holloman AFB. USAJobs profile address must reflect an address within a 100 mile radius of Holloman AFB, New Mexico. Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 02/20/2024 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must meet state and legal age requirement for sale of alcoholic beverages.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

Contacts

• Address Holloman Sustainment Services Flight 49 FSS/FSMH, 596 4th Street, Bldg 224, Suite 203 Holloman AFB, NM 88330-8060 US
• Name: Holloman NAF HR Office
• Email: [email protected]